What are the responsibilities and job description for the Client Care Coordinator position at Skin Select Med Spa | Brentwood?
Client Care Coordinator – Brentwood New Med Spa
Location: Brentwood, Los Angeles
Job Type: Full-time
About Us
We are a high-end med spa redefining skincare through science and aesthetics. Our expert team delivers personalized, transformative treatments using advanced technology. We thrive on passion, excellence, and genuine client care. If you love beauty, skincare, and exceptional customer service, this is your chance to grow with us!
We offer a competitive benefits package, including:
- Generous employee discounts on treatments and skincare products
- Exclusive Friends & Family discounts
- A beautiful, high-end workspace with a supportive and passionate team
- Health, dental, and vision insurance
- Paid holidays and access to a 401k plan with company match
- Free dedicated parking in parking garage
Position Overview
As the Client Care Coordinator, you’ll be the face of our spa, ensuring a seamless client experience. This role involves front desk management, scheduling, client communication, and administrative support.
Schedule:
- Full-time (40 hours per week)
- Must have open availability, including weekdays & weekends
What You’ll Do
- Front Desk & Client Experience – Greet clients warmly, manage check-ins/outs, and ensure a luxury experience
- Scheduling & Appointments – Book, confirm, and adjust appointments while optimizing the provider’s schedule
- Phone & Communication – Handle high-volume calls, emails, and client inquiries professionally
- Transactions & Administration – Process payments, manage invoices, and maintain client records
- Marketing & Memberships – Educate clients on treatments, skincare, and promotions
- Office Operations – Keep the front desk organized, stocked, and support daily opening/closing tasks
What You’ll Bring
- 1 year of customer service in spa, medical, hospitality, or luxury retail
- Strong communication & multitasking skills
- Tech-savvy; experience with POS systems & Google Suite (Boulevard, Zenoti, or Aesthetic Record is a plus)
- Professionalism, discretion, and a team-player mindset
- Basic knowledge of aesthetic treatments & skincare (preferred, not required)
Physical Requirements
- Ability to sit for extended periods and lift up to 20 lbs
- Comfortable in a fast-paced, client-focused setting
Compensation
- Pay: $24.00 - $28.00 per hour bonus potential
- Salary based on experience, qualifications, and market
How to Apply
Passionate about aesthetics and client care? Apply now with your resume and a brief cover letter explaining why you’re the perfect fit!
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Why do you want to work at a med spa, and what interests you about this role?
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Los Angeles, CA 90025 (Required)
Work Location: In person
Salary : $24 - $28