What are the responsibilities and job description for the Spa Manager position at Skin Spa New York?
SKIN SPA NEW YORK
Medical Spa Management Position
SKIN SPA NEW YORK is a medical spa and lifestyle brand, opened in 2005, providing a wide range of services including skincare, laser hair removal, waxing, massage, advanced skin treatments, body treatments, and a broad range of laser anti-aging treatments with cutting edge technology.
Job Description:
Medical Spa Management Position
SKIN SPA NEW YORK is a medical spa and lifestyle brand, opened in 2005, providing a wide range of services including skincare, laser hair removal, waxing, massage, advanced skin treatments, body treatments, and a broad range of laser anti-aging treatments with cutting edge technology.
Job Description:
The ideal candidate for this position is an inspirational and reliable team leader and team player with a strong yet friendly personality. One that will be focused, hard-working, and an excellent multi-tasker. Experience with multi-line phones and computer savvy. Prior spa management experience is required, medical spa experience is preferred. Key skills for this position are a strong communicator, team builder, experience in customer relations, handling laser equipment, and must possess a professional and empathetic demeanor at all times. If you love the medical spa industry and are ready to grow with a dynamic company, then this is the place to be! www.skinspanewyork.com
- Friendly, Motivational, Proactive, and Professional Team Leader.
- Dedicated Brand Representative and Team Builder.
- Excellent Customer Service and Sales Experience.
- Excellent Phone Manners and Communication Skills.
- Strong Multi-tasking, Problem Solving, and Organizational Skills.
- Experience in a medical spa setting with a passion and keen understanding of esthetics and massage services including product lines.
- Resolving client concerns in a professional manner.
- Experience in HIPAA-compliant appointment booking systems.
- Cashier/Money Handling experience.
Responsibilities:
- Client interfacing position operating from the front desk.
- Monitoring and maximizing daily schedules and staffing.
- Maintaining a full schedule book and driving sales and promotions, including membership and retail sales.
- Oversee the daily operations of a busy medical spa.
- Training and overseeing front desk staff.
- Enforce and maintain protocols and performance goals.
- Build, support, and maintain strong, positive workplace culture.
- Review feedback, monitor, and respond to surveys and reviews.
- Respond to all incoming client-related communications and follow-up calls.
- Maintain a clean and safe spa environment, including a waiting area.
- Create reports for staff and corporate.
- Payroll and commission reporting.
- Staff Meetings.
- Staff reviews and metrics.
- Inventory, Backbar & Supplies including restocking of retail and product displays.
- Maintaining a clean and professional image.
Requirements:
- Must be able to work Full Time - 40 hours per week (a weekend day is required).
- 3-4 years in a retail and sales setting, with Medical Spa or Day Spa experience.
Benefits available including:
- Medical Benefits.
- 401K.
- Employee Discounts.
- Friends & Family Discounts.
Visit Us Here:
- www.skinspanewyork.com/
- https://thomelznerskincare.com/
- www.facebook.com/skinspanewyork
- www.instagram.com/skinspanewyork
- www.twitter.com/skinspanewyork
- https://skinspanewyork.com/pages/recent-press
