Medical Aesthetics Receptionist

Skinspirations is an esthetic regenerative medical practice with a reputation for exemplary customer service and the best results in Tampa Bay.

We're seeking a front desk patient coordinator who is more than a receptionist. The right person has a team mentality to work with the rest of the staff & further improve the practice. We hire individuals who spontaneously jump in to do whatever needs to be done and quickly become cross-trained for other positions.

Our Patient Coordinators' performance is critical to the success of our practice and a potential candidate needs to have a unique combination of talents and knowledge.

Requirements for a Skinspirations Patient Coordinator include all of the following:

• Ritz Carlton- level customer service & complaint-handling skills (training preferred)
• High analytical & emotional intelligence
• Innate organizational skills
• Self-motivated with strong problem-solving skills
• Enthusiastic team mentality
• Integrity & reliability
• Exemplary phone etiquette and grammar.
• A passion for & knowledge of esthetic medical procedures
• A professional, well-groomed appearance
• A history of staying in the same job for more than 2 years
• Your current residence is located less than 25 miles from our practice.

Patient Coordinator responsibilities include but are not limited to:

• Maximizing the revenue potential for each & every day's schedule.
• Accurately scheduling complicated patient appointments that may include a patient seeing several providers during one visit.
• Answering technical questions about all of our treatments.
• Responding to multiple modes of patient communication continuously throughout the day.
• Defusing complaints smoothly.
• Assisting in the back at times taking photos & rooming patients.
• Organizing patient charts, handling all patient records, confirming receipt of signed documents, emailing instructions, etc.
• Cleaning common areas, product shelves, counters, etc.
• Coordinating & changing out seasonal decor & promotional materials in the reception area.

Business Hours: Mondays, Tuesdays, Thursdays, & Fridays from 10:00 AM - 6:00 PM, Wednesdays from 10:00 AM - 7:00 PM, & Saturdays from 10:00 AM - 2:00 PM.

Your application will be reviewed only after you complete the recorded phone interview and email a cover letter to dr@skinspirations.com. The letter should describe in detail how you solved a difficult problem that required going above & beyond your required duties in a previous job and what you can bring to Skinspirations that makes you more valuable than other candidates.

Pay & benefits:

Hourly pay is commensurate with experience and current skills. Available benefits for full-time (> 36 hrs/wk) employees include employer-matched 401(k), paid time off accrual, paid holidays & birthdays, a $350/month contribution towards personal medical insurance & discounts on services & products.

Skinspirations provided the following inclusive hiring information:

• Women-led organization
• Disability accommodations
• LGBTQ friendly workplace
• Paid time off

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Free parking
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Every weekend
• No nights

Work Location: In person

Salary : $17 - $22