What are the responsibilities and job description for the Front Desk Receptionist position at Skinspire Laser&Skin Clinic?
We are seeking a highly motivated Front Desk Representative with exceptional bilingual proficiency in Chinese and English to join our dynamic team. This role requires expertise in managing front desk operations and a strong foundation in customer service. The successful candidate will play a key role in supporting our clinic’s daily operations and enhancing our brand presence through excellent client interactions.
Key Responsibilities:
- Greet and assist clients in-person and over the phone, managing appointments
- Provide clear and professional communication in both Chinese and English to ensure a welcoming experience for all clients.
- Handle administrative tasks such as scheduling, maintaining client records, and coordinating with internal teams to support clinic objectives.
- Promote services and special offers to clients, using prepared marketing materials like graphic designs, written content, and videos.
Qualifications:
- Fluency in Chinese and English, with excellent written and verbal communication skills.
- Proven experience in a customer-facing role, managing inquiries and appointments effectively.
- Proficiency in basic administrative tools (e.g., scheduling software) and strong organizational skills.
- Ability to prioritize tasks and manage a fast-paced front desk environment.
Preferred Qualifications:
- Previous experience in a front desk or receptionist role, ideally within the beauty or wellness industry.
- Familiarity with client preferences and trends in Chinese and English-speaking communities.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Employee assistance program
- Employee discount
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18
