What are the responsibilities and job description for the Server/Waiter position at Skooners lubbock?
Apply in person at Skooner's - 1617 University
A server, also known as a waiter or waitress, is responsible for providing excellent customer service, taking orders, serving food and drinks, and ensuring a positive dining experience for patrons. They act as the primary point of contact between the restaurant and its guests, requiring strong communication, attentiveness, and a friendly demeanor. Key Responsibilities:
- Greeting Guests:Welcoming customers, showing them to their tables, and ensuring they are comfortable.
- Taking Orders:Accurately recording food and drink orders, making recommendations, and communicating them to the kitchen and bar.
- Serving Food and Drinks:Delivering orders promptly and efficiently, ensuring accuracy and quality.
- Ensuring Customer Satisfaction:Checking in on customers to ensure they are enjoying their meals, addressing any issues promptly, and escalating concerns to management if needed.
- Handling Payments:Delivering bills and collecting payment, whether cash or credit card.
- Maintaining a Clean Environment:Assisting with bussing tables, clearing dishes, and maintaining a tidy dining area.
- Knowledge of Menu:Familiarity with the menu, ingredients, preparation methods, and potential substitutions.
- Teamwork:Collaborating with other servers and kitchen staff to ensure smooth operations.
Skills and Qualities:
- Excellent Communication Skills: Effectively communicating with guests and staff, both verbally and nonverbally.
- Customer Service Skills: Providing friendly, attentive, and efficient service to create a positive dining experience.
- Multitasking and Organization: Handling multiple tables and tasks efficiently, while maintaining attention to detail.
- Adaptability: Adjusting to changing situations and demands, such as busy shifts or special requests.
- Patience and Positivity: Maintaining a calm and positive attitude, even under pressure.
- Basic Math Skills: Accurately calculating bills and making change.
- Knowledge of Food and Beverage: Understanding menu items, ingredients, and common allergies.
Job Type: Part-time
Pay: $7.25 - $15.00 per hour
Expected hours: 14 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Lubbock, TX 79401 (Preferred)
Ability to Relocate:
- Lubbock, TX 79401: Relocate before starting work (Preferred)
Work Location: In person
Salary : $7 - $15