Customer Support Advisor

Are you ready to launch your career in a fast-growing, people-first company? We’re on the lookout for enthusiastic, motivated individuals to join our team as Customer Support Advisors.

This is an entry-level, office-based role perfect for anyone who’s passionate about people, enjoys problem-solving, and thrives in a fast-paced, team-oriented environment. Whether you’re a recent graduate or just looking for a fresh challenge, this is your opportunity to gain valuable experience and grow with a business that genuinely values its people.

About the Role

As a Customer Support Advisor, you’ll be the first point of contact for our customers—answering queries, resolving issues, and making sure every interaction is positive and professional. You’ll become an expert on our services and play a vital role in creating a smooth and supportive customer journey from start to finish.

This is not just a job—it’s the beginning of a career path, with full training provided and clear progression routes for those who want to learn and grow.

Key Responsibilities

• Responding to customer enquiries via phone, email, and live chat
• Providing accurate information and support across products and services
• Logging interactions and updating customer records with precision
• Escalating complex issues to the appropriate internal teams when needed
• Working collaboratively with your team to hit service targets and exceed expectations
• Maintaining a positive, solutions-focused approach in every conversation

What We’re Looking For

• Strong communication skills—both written and verbal
• A friendly, approachable attitude with a customer-first mindset
• Confidence using computers and learning new systems
• A proactive approach to solving problems and taking initiative
• Ability to stay calm and professional under pressure
• No previous experience required—just a great attitude and willingness to learn

What We Offer

• Competitive salary with regular performance reviews
• Full training and continuous development from day one
• A vibrant, supportive office culture with a close-knit team
• Clear progression pathways and internal promotion opportunities
• Employee perks, company events, and wellbeing support
• Office hours: [insert working hours], Monday to Friday

Why Join Us?

We believe in creating a workplace where you’re not just another number—you’re part of something bigger. As a Customer Support Advisor, you’ll be empowered, supported, and inspired to bring your best every day. You’ll gain real experience, grow your confidence, and have fun while doing it.

Apply Now

Ready to take the first step in your career journey?

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $16 - $22