What are the responsibilities and job description for the Guest Services Associate position at SKY BLUE PROMOTIONS?
We’re looking for a welcoming, upbeat, and reliable Guest Services Associate to join our team! As a Guest Services Associate, you’ll be the first face our guests see, and the last one they remember. Being a Guest Services Associate means more than just working the front desk—you’re the go-to person for questions, comfort, and connection.
If you’re someone who loves helping people, can stay calm when things get busy, and enjoys creating great first impressions, then this Guest Services Associate role is perfect for you.
What a Guest Services Associate Does:
- Greeting every guest with a warm smile—because a great Guest Services Associate knows first impressions matter.
- Checking guests in and out like a pro—because a Guest Services Associate keeps things moving.
- Managing reservations, answering calls, and helping with questions—just part of what a Guest Services Associate does best.
- Offering helpful info about the property and area—a good Guest Services Associate is also part local guide.
- Working with housekeeping and maintenance to make sure everything is just right—because a Guest Services Associate knows the little details count.
- Keeping the front desk organized and welcoming—that’s classic Guest Services Associate energy.
- Handling payments, issues, and anything else that comes up—because every great Guest Services Associate knows how to roll with it.
What Makes a Great Guest Services Associate
- Enjoy talking to people—because a Guest Services Associate is all about connection.
- Be organized and able to multitask—things move fast when you're a Guest Services Associate.
- Stay cool under pressure—because a great Guest Services Associate handles anything with a smile.
- Be flexible with your schedule—guests need their Guest Services Associate day, night, and sometimes on weekends and holidays.
- Have some experience in customer service or as a Guest Services Associate—or be excited to learn quickly!
Why You’ll Love Being a Guest Services Associate
We value every Guest Services Associate on our team, and we show it with:
- Competitive hourly pay for every Guest Services Associate
- Health, dental, and vision benefits available to all full-time Guest Services Associates
- Paid time off and holidays—because even a Guest Services Associate needs a break!
- Employee discounts on services and stays—just one of the perks of being a Guest Services Associate
- Growth opportunities—many of our leaders started out as a Guest Services Associate
Job Type: Full-time
Pay: $18.26 - $20.45 per hour
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $20
