What are the responsibilities and job description for the Director of Operations and Client Relations position at Sky Digital Media?
Candidates must be based in Salt Lake City or Park City, UTAH. Applications from outside these areas will not be considered.
About Us :
At Sky Digital Media, we provide full-funnel digital marketing solutions built from real-time customer data. Our goal is simple : deliver results by connecting brands to their audiences across multiple platforms.
From the first point of contact to conversion and retention. Our approach is built on the idea that collaboration leads to success, and we love educating and empowering our clients as an extension of their marketing team.
Our client’s ROI isn’t just a metric to us; it’s our top priority. To make the most of marketing efforts, we offer a full suite of digital marketing tactics including display advertising, streaming TV (OTT), YouTube, social media marketing, search engine marketing (SEM), organic SEO, email marketing, streaming audio, and more.
Full-Funnel Marketing Solutions
One of the key aspects of our approach is full-funnel marketing. We design campaigns that guide potential customers through the entire buyer’s journey from awareness to consideration to conversion. This holistic approach aims to give our clients the best possible outcome in the most cost-effective way.
Sky Digital Media is a full-funnel agency, handling all aspects of digital marketing under one roof and taking an integrative marketing approach. Many of our new clients have expressed concern about working with multiple vendors in the past that don’t coordinate efforts, and we solve the concern by providing a fully integrated campaign experience.
Digital marketing isn’t one-size-fits-all, which is why we use a cross-channel approach to ensure our clients meet their unique goals while reaching the widest and most relevant audience. Whether it’s combining social media with video advertising or integrating paid search with organic SEO strategies, we know how to get each channel working in harmony.
Role Description
This is a full-time position for Director of Operations and Client Relations at Sky Digital Media. The Director is tasked with overseeing operations, developing and managing client relationships with agency legacy accounts and leading account management and processes. This role is a hybrid / remote position. The candidate must be based in either Park City of Salt Lake City, UT.
Responsibilities :
- Client Engagement : Build and sustain robust relationships with key stakeholders (directors, executives, developers, and vendors), ensuring their needs are met promptly to foster satisfaction and loyalty.
- Account Management :
- Oversee account management including legacy account growth and active participation in strategic account planning.
Team Development and Training :
Campaign Management :
Performance Optimization :
Sales Management :
Communication Skills :
Requirements :
Skills and Qualifications :