What are the responsibilities and job description for the Pool Attendant position at SKY HOSPITALITY MANAGEMENT LLC?
Job Details
Job Location: Sky Hospitality Management LLC - St Petersburg, FL
Salary Range: Undisclosed
Description
Responsibilities:
- Observe and patrol the pool and enforce safety regulations.
- Assists swimmers from water when in danger.
- Provide excellent service consistent with the hotel’s standards operating procedures and brand attributes.
- Greet all guests upon arrival, distribute towels, offer assistance with seating, deliver consistent guest service, exceed guest expectations, and provide all other supporting services.
- Knowledgeable of pool facilities such as length and depth of all pools, how many laps it takes to complete a mile in meters and feet etc.
- Poolside Bar hours of operation, location of facilities, and emergency procedure for rescue.
- Knowledgeable of hotel facilities and services to answer guest inquiries.
- Willing to take ownership of all guest requests and complaints, try to resolve issues immediately, and follow up to ensure the guest’s satisfaction.
- Identify and report defects throughout the pool and spa area, and notify supervisors and concerned departments immediately of hazards, injuries, equipment, or processes that negatively affect the operations.
- Ensure swimming pools and the complete health club area are clean at any time and report any maintenance issues to the engineering department.
- Ensure the pool deck is swept and watered down and that all furniture is in the correct place when setting up in the morning.
- Knowledge of the principles and practices of resuscitation, first aid, and CPR/ PR techniques.
- Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for oneself and others.
- Knowledge of equipment sufficient to be able to perform minor maintenance work on the equipment.
Qualifications
- Excellent communication and customer service skills.
- Ability to lead a team and coordinate daily operations.
- Basic mechanical or maintenance skills are a plus.
- CPR and First Aid certification (or willingness to obtain).
- Ability to work outdoors in various weather conditions.
- Physical capability to lift heavy objects
