What are the responsibilities and job description for the Parts Sales Associate position at Sky Powersports of Lakeland?
We are seeking a motivated and knowledgeable Powersports Parts and Accessories Salesperson to join our team. In this role, you will assist customers in selecting and purchasing parts and accessories for a variety of powersports vehicles, including motorcycles, ATVs, UTVs, personal watercraft, and 3-wheel vehicle. You will provide expert advice, maintain inventory, and ensure customer satisfaction through superior product knowledge and service.
Job Responsibilities
- Greet customers, assess their needs, and provide knowledgeable recommendations for parts and accessories.
- Promote and sell powersports parts and accessories, ensuring the customer selects the right products for their vehicles.
- Help manage inventory by checking stock, ordering new products as necessary, and organizing displays.
- Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs
- Ensure that all parts and accessories are displayed in an appealing and organized manner.
- Assist customers with basic technical questions regarding fitment, compatibility, and usage of products.
- Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales
- Label different parts based on their function and price using predetermined methods for organization and documentation
- Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund
- Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility
Job Skills & Qualifications
Required:
- High school diploma or equivalent degree
- Previous experience in retail sales, preferably in the powersports or automotive industry.
- Familiarity with powersports vehicles and their parts and accessories.
- Ability to understand and explain the technical aspects of parts and accessories.
- Excellent verbal and written communication skills.
- Accuracy in handling sales transactions and inventory.
- Computer skills. Proficiency on using point-of-sales systems and basic computer programs.
- Physical requirements. Ability to lift parts and accessories, sometimes up to 50lbs, and stand for extended periods.
Preferred:
- Three to five years of experience in customer service
- Basic knowledge of Powersports/Powersports Parts. ''motorcycles, ATVs, UTVs, personal watercraft, etc...''
- Familiarity with stocking and organizing inventory
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Every weekend
Work Location: In person
Salary : $35,000 - $45,000