What are the responsibilities and job description for the Food Server - 32 Brews St. position at Sky River Casino?
The SR Prime Food Server is responsible for creating the overall guest experience, taking food/beverage orders, carrying out wine/beverage service, performing table maintenance, completing side work, maintaining health code standards, and providing excellent customer service for our guests as defined by outlet standards
- Provides prompt, efficient and friendly quality service to any and all guests of the restaurant.
- Greets all guests immediately when they come in and when going.
- Cleans and organizes the restaurant daily including deep cleaning of
certain areas as assigned. - Polishes China, silverware, glassware daily.
- Light dusting and maintaining the restaurant.
- Maintains guest tables throughout the dining period by cleaning,
replacing China, glass and silverware as required. - Must comply with all department and company rules, regulations,
policies, procedures, internal controls and government rules and
regulations. - Maintains current and accurate knowledge of all menu items.
- Serves all beverages (both alcoholic and non-alcoholic in food outlets.)
- Busses tables in the station and completes all side work.
- Assists restaurant host/host when required.
- Assists food runners and servers to run food to the tables in a timely manner.
- Record all preferences of guests in the reservation system by taking detailed notes so that we can exceed their expectations every time they dine.
- Know about our frequent guests and their preferences.
- Attends periodic meetings and training sessions.
- Provides outstanding customer and employee service at all times.
- Always present oneself with a neat and clean appearance.
- Thanks, the guests and invites them to return.
- Performs other duties as assigned.
JOB SPECIFICATIONS:
- Must be 21 years or older.
- High school Diploma or education equivalent required.
- Previous server and customer service experience preferred.
- Ability to interact with mobile devices and touch screen technology.
- Previous experience using Smart Phones and/or Tablets applications
strongly preferred. - Demonstrates commitment to guest service excellence and ethical
conduct.
Is this position responsible for selling, serving, or distributing alcoholic
beverages or do they have comp authority? N/A
Gaming License Required? Yes
Other Certifications? Food Handler, SERV Safe
