What are the responsibilities and job description for the Senior ServiceNow Architect/Developer position at Sky Solutions LLC?

Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence!

Welcome to Sky Solutions, LLC, a dynamic Digital Transformation Firm nestled in the vibrant heart of the Washington D.C. Metro Area. We specialize in empowering leading organizations in the Financial Services and Healthcare sectors, achieving remarkable business outcomes through cutting-edge Digital Process Automation (DPA) and innovative Low-Code / No-Code Application Development. As a certified Small Disadvantaged Business (SDB) with Minority Owned certifications, diversity and equal opportunity are integral to our mission. Embark on our journey of innovation and transformation, where your skills align seamlessly with our commitment to excellence.

Job Title : Senior ServiceNow Architect / Developer

Duration : Long term

Location : Woodlawn, MD (Hybrid)

Note :

Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD

Selected candidate must be willing to work on-site at least 2 days a week.

Key Required Skills : Advanced technical principles, theories, and concepts; ServiceNow products and inter product integration; scripting on ServiceNow

Position Description :

JavaScript or similar scripting languages, and the web as a development platform
Modern UI frameworks like Angular or React
Full stack development or developing automated solutions
DevOps implementations
Integrations and REST API automation
Agile development practices (e.g. SAFE, Scrum)
Automated testing using tools such as ServiceNow ATF
Business analysis and design
Server / infrastructure administration
Security, Governance, Risk & Compliance with good aptitude on development and configuration skills
Attend all customer technical discussions / design / development meetings and provide technical inputs to further enhance the code quality / process.
Provide guidance / support to other junior / mid-level developers.
Impact functional strategy by developing new solutions, processes, standards, or operational plans that position customer competitively in the marketplace with best practices.
All other duties as assigned or directed.

Basic Qualifications :

Experience with multiple ServiceNow product implementations and development

Experience in scripting on the ServiceNow platform

Experience on ServiceNow platform support and administration

Proficiency with various features and functionalities of the ServiceNow platform

Thought leader for design and implementation of new solutions involving ServiceNow products like BIA, SAM, CM.

Experience working in Agile Practices (e.g. SAFE, Scrum)

Required Skills :

Follow best practices to configure, enhance, and maintain ServiceNow platform implementations across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management.

Develop solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services with out of the box capabilities.

Drive technical solutions to integrate a wide suite of IT system and COTS tools and products with the ServiceNow platform.

Develop and execute ServiceNow roadmaps as defined and approved by the client(s).

Lead team members in configuring and maintaining the platform with performance optimization.

Create and present implementation plans that are reviewed and approved by program leadership and the client.

Provide weekly and monthly reports that keep program leadership and the client apprised of technical progress, potential risks with documented mitigations, and issue resolution plans and status.

Represent Client as the technical face of the company with partner teams and the client.

Work with cross-functional team in an agile and fast-paced development environment to define user stories and tasks.

Use your ServiceNow subject matter expertise to influence the program and client on the evolution of the platform.

Desired Skills :

Experience working in a highly agile (SAFe, Scrum, Kanban) environment

Understanding of SOAP, REST, JSON technologies

Experience working in a PaaS / SaaS environment

SME across ServiceNow products from design, implementation, testing and operations.

Demonstrated ability to influence and consult including providing options with pros, cons and risks around key technical decisions during design and implementation

Strong organizational skills and understanding of the Project Management lifecycle

Prior Federal government experience.

Self-starter, highly motivated individual who adapts and isn't afraid to volunteer in a dynamic work environment

Strong attention to detail with an ability to operate effectively across multiple priorities

Education :

Bachelor's Degree with 7 years of experience

Must be able to obtain and maintain a Public Trust.

Sky Solutions, LLC is an equal opportunity employer, and we value diversity and inclusion. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability, or any other protected status. We welcome applications from all qualified candidates who share our vision and values.

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