What are the responsibilities and job description for the Information Technology Desktop Support position at Sky Systems, Inc. (SkySys)?
Job Description :
Job Title : IT Desktop Support Technician
Job Type & Location : Onsite || 1 Opening in LA (Sylmar) || Long-term extendable contract
Job Requirements : Technical
- Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
- Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
- Ability to lift / move computer equipment weighing up to 50 lbs.
- Expert in desk-side support and PC break / fix including basic administration of Windows O / S and MAC / Linux OS (preferred).
- Usage Knowledge of TCP / IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware, including, but not limited to
monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
Non-Technical _
