Team Lead (Full-time)

CircusTrix dba

Sky Zone

Team Lead

Full-time, Onsite

RESPONSIBILITIES

Team Leads report to and support the park's management team by being out in the park providing on-the-spot leadership where needed. When things are busy, they're the first to jump in where help is needed most. They're also responsible for providing Managers with important updates or customer service issues if the park is busy and other Team Members can't leave their station.

Responsibilities include -

• Providing the necessary delegation to Team Members so shifts across all departments can run as smoothly as possible.
• Providing hands-on support to Team Members by jumping into any department when extra help is needed (i.e. caf, birthday parties, front desk, etc.).
• Execution of membership sales at the front desk and being on the lookout for potential sales opportunities while walking the park or assisting in other departments (by creating memorable moments for our guests, providing guests with information, and educating guests on our offerings when the opportunities present themselves).
• Helping to enforce park safety policies and ensure the park is running smoothly. Educating other Team Members in the moment if there's an issue with guest safety that's not being corrected.
• Help maintain a clean environment and perform janitorial duties throughout the shift.
• Complete any incident reports that happened during the shift.
• Assist with initiating and coordinating opening or closing park procedures.
• Help ensure any additional shift duties outlined for that day are complete before leaving.

QUALIFICATIONS

Compensation starts at $17.70 / hr. The pay range is $17.70-18.50 / hr and is based on experience.

Sky Zone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Salary : $18 - $19