Manager with multilingual skills

Do you:

• Want to play a key role in a rapidly growing business?
• Get energized by solving different business challenges every day?
• Believe that an active lifestyle is the route to health and happiness?

Then Sky Zone is the place for you! We are looking for leaders who are passionate about healthy recreation, community, coaching a team, and running a great business.

We are looking for an experienced manager to join our operations team in directing and overseeing various functions of the Trampoline Park including: maintaining a safe and functional operating environment, monitoring daily operations, and other duties as assigned. Ultimately, the goals of the position are tied to guest satisfaction and safety along with operational efficiency that results in profitable sales.

Responsibilities include, but not limited to:

· Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth

· Establish performance benchmarks and hold team to those goals

· Resolve customer conflicts and handle escalation procedures

· Provide exceptional customer service and guest safety

· Create and manage daily process to optimize operational efficiency

· Execute on marketing goals to spread awareness of Sky Zone

· Perform daily managerial tasks, such as open and close facility, assist with internal facility maintenance.

· Build and maintain the Sky Zone vison and culture that embraces and ensures guest safety and satisfaction

· Be a “Community Ambassador” for Sky Zone

· Assist in driving group sales and corporate events

· Identify and research new revenue streams, ways to engage and be relevant in our community

· Assist with inventory, ordering, and pick up from vendors

· Hiring, Training and Scheduling.

Basic Qualifications:

· Ability to work nights/weekends/holidays

· High school diploma

· 2 years of customer service

· 2 years of supervisor or leadership roles

· Proven leader and mentor

· Demonstrate leadership in a customer eccentric environment

· Must love engaging with the community (that means kids, teens, young to older adults)

Preferred Qualifications:

· First Aid and CPR certified

· Bachelor's degree or equivalent experience

· 2 year minimum of managerial experience in related field

· Excellent written and verbal communication skills

· Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift

Application Question(s):

• Can you work the weekends (Friday, Saturday and Sunday) and Holidays (example: Labor day)?

Experience:

• management: 2 years (Required)

Work Location: In person

Salary : $18