What are the responsibilities and job description for the Assistant Manager position at Sky Zone?
Overview
We are seeking a motivated and dynamic Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our retail environment, ensuring exceptional customer service and efficient management of store activities. This position requires strong leadership skills, an understanding of retail math, and the ability to train and develop staff effectively.
Responsibilities
- Assist the General and Operations Managers in overseeing daily operations and ensuring compliance with company policies.
- Provide outstanding customer service by addressing inquiries, resolving issues, and maintaining a welcoming environment.
- Manage cash register operations, including processing transactions accurately and efficiently.
- Train and develop team members on product knowledge, sales techniques, and customer service best practices.
- Lead shifts in the absence of the General Manager & Operations Manager, ensuring smooth operations and staff performance.
- Foster a positive team atmosphere through effective communication and leadership.
Qualifications
- Previous experience in a retail environment is preferred; experience as a clerk or cashier is a plus.
- Strong customer service skills with a focus on creating positive shopping experiences.
- Familiarity with Point of Sale (POS) systems and cash register operations..
- Proven leadership abilities with experience in shift management or team supervision.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Strong communication skills to interact with customers and team members professionally.
- A willingness to learn and adapt to new challenges within the retail landscape.
Join our team as an Assistant Manager where you can make a significant impact on our customers' experiences while developing your career in retail management!
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 24 – 32 per week
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Lancaster, PA 17601 (Required)
Ability to Relocate:
- Lancaster, PA 17601: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17
