Administration Operations Associate

Skybound Wealth Management USA LLC is seeking a highly organized and compliance-focused Administration Operations Associate to oversee critical operational functions while ensuring adherence to SEC regulations and internal compliance standards.

This role will be central to the business, responsible for maintaining and improving processes, procedures, and reporting frameworks that support regulatory compliance, operational efficiency, and business growth. The ideal candidate will work closely with the Chief Commercial Officer and play a key role in provider relationship management, client record maintenance, and administrative governance.

This is an exciting opportunity for an individual with a strong background in financial services operations and compliance, looking to contribute to a regulated financial advisory firm operating across the USA.

Key Responsibilities

Regulatory Compliance & Process Management

• Ensure SEC compliance and internal regulatory frameworks are met across all operational activities.
• Develop and maintain compliance procedures and controls to mitigate regulatory risks.
• Assist with regulatory reporting and filings to relevant authorities.
• Oversee internal audit processes and ensure adherence to corporate governance best practices.
• Ensure all client records and documentation are maintained in accordance with compliance requirements.

Provider & Adviser Relationship Management

• Manage relationships with financial product providers, ensuring all terms, agreements, and due diligence requirements are met.
• Ensure all advisers have the necessary access and licensing to work with relevant providers.
• Monitor provider requirements and compliance updates, implementing necessary procedural changes.

Operational Oversight & Business Support

• Oversee the day-to-day operations of the USA business to ensure efficiency and compliance.
• Maintain and optimize internal processes to drive business performance.
• Implement and manage Plume Wealthtech and Salesforce CRM systems for process automation.
• Act as the key liaison between Skybound USA and international Skybound offices for operational consistency.

Reporting & Data Management

• Ensure accurate and timely reporting on operational, compliance, and business performance metrics.
• Support the Chief Commercial Officer in compiling business reports for senior management.
• Analyse operational data to identify risks, inefficiencies, and areas for improvement.

General Administration & Office Support

• Support administrative functions across the Houston office as required.
• Ensure all internal documentation and records are properly maintained.
• Assist in managing client service inquiries and operational escalations.

Skills & Experience Required

• Financial Services Experience: Minimum 5 years in operations, compliance, or regulatory oversight within the financial advisory or wealth management sector.
• Compliance Knowledge: Strong understanding of SEC regulations, financial services compliance, and operational best practices.
• Process-Oriented: Proven ability to document, refine, and enforce operational procedures.
• Provider Management: Experience handling third-party financial providers, licensing, and adviser access management.
• Technology Proficiency: Familiarity with CRM platforms (e.g., Salesforce), WealthTech systems (e.g., Plume), and reporting tools.
• Analytical & Detail-Oriented: Ability to interpret operational data, assess risks, and make strategic recommendations.
• Excellent Communication: Strong verbal and written skills to interact with internal teams, providers, and regulators.
• Project Management: Experience leading or assisting in process improvement and regulatory projects.

Key Benefits:

• Opportunity for career growth within a rapidly expanding regulated financial advisory firm.
• Professional development & training, including potential sponsorship through industry qualifications.
• Exposure to global wealth management operations, working closely with Skybound’s leadership team.
• Competitive salary and performance-based incentives.
• Dynamic work environment with opportunities to contribute to strategic decision-making.