Demo

Senior Salesforce Engineer - Service Cloud

Skydio
Skydio Salary
San Mateo, CA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from first responders to insurance claims adjusters, utilities, and more!

About the Role :

We are seeking a motivated and experienced Salesforce Service Cloud Engineer to join our team. The ideal candidate will have a solid understanding of the Salesforce platform, with a particular emphasis on Service Cloud and Integration Architecture. You will be responsible for designing, developing, testing, and deploying high-quality solutions on the Salesforce platform that meet our ambitious business goals.

How You'll Make An Impact :

  • Design, develop, test, document, and deploy high-quality business solutions on the Salesforce platform based on industry best practices and business needs.
  • On-Call support for production bugs.
  • Communicate and collaborate with other technical resources and business stakeholders regarding status, technical issues and creative solutions.
  • Handle numerous projects / priorities using proven project management methodologies and sound development practices.
  • Monitor Salesforce usage for compliance and performance.
  • Understand Salesforce Engineering best practices and help the team raise our technical bar
  • Ensure the safety and security of our data

What Makes You a Good Fit :

  • Bachelor's degree in Computer Science or related work experience.
  • 5 years of experience as a Salesforce developer.
  • Salesforce Developer (Platform I, II) Certifications.
  • Multiple Service Cloud implementation projects.
  • An understanding of the post-sales customer journey (B2B / B2C, RMA, etc.).
  • Omnichannel and Phone integration.
  • Proficient in Apex, LWC and Flows.
  • A command of Source control and Github Actions.
  • Experience with REST API endpoints and AWS data architecture.
  • Understanding of key Salesforce architectural concepts and how they influence design.
  • Experience with Agile development methodologies such as SCRUM.
  • Excellent client-facing written and oral communication skills.
  • Nice to Have :

  • An integration framework, such as MuleSoft or Dell Boomi
  • Python for scripting
  • Compensation : At Skydio, our compensation packages for full-time employees include competitive base salaries, equity in the form of options, comprehensive benefits, and various incentives and stipends. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $144,500 - 182,500

  • Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all full-time employees have the opportunity to significantly benefit from the company's success.
  • Compensation for certain positions may vary based on the candidate's location.
  • At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

    As such, we do not make hiring or other employment-related decisions on the basis of an applicant or employee's race, color, ethnicity, national origin, citizenship, sex / gender (including pregnancy, childbirth, breastfeeding and related medical conditions), gender identity or expression, age, religion, disability status, sexual orientation, marital status, medical condition, genetic information or characteristics, veteran, military or family status, or other classifications protected by applicable federal, state or local anti-discrimination laws.

    For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit

    Salary : $144,500 - $182,500

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Senior Salesforce Engineer - Service Cloud?

    Sign up to receive alerts about other jobs on the Senior Salesforce Engineer - Service Cloud career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $81,500 - $98,119
    Income Estimation: 
    $93,716 - $124,745
    Income Estimation: 
    $118,976 - $146,289
    Income Estimation: 
    $112,672 - $149,113
    Income Estimation: 
    $98,475 - $115,895
    Income Estimation: 
    $118,163 - $145,996
    Income Estimation: 
    $145,845 - $177,256
    Income Estimation: 
    $147,836 - $182,130
    Income Estimation: 
    $154,597 - $194,610
    Income Estimation: 
    $86,891 - $130,303
    Income Estimation: 
    $92,369 - $122,605
    Income Estimation: 
    $117,024 - $149,811
    Income Estimation: 
    $117,024 - $149,811
    Income Estimation: 
    $137,568 - $176,908
    Income Estimation: 
    $98,475 - $115,895
    Income Estimation: 
    $115,719 - $153,093
    Income Estimation: 
    $137,343 - $165,639
    Income Estimation: 
    $135,811 - $184,429
    Income Estimation: 
    $120,390 - $162,969
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Skydio

    Skydio
    Hired Organization Address San Mateo, CA Full Time
    Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of d...
    Skydio
    Hired Organization Address San Mateo, CA Intern
    Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of d...
    Skydio
    Hired Organization Address San Mateo, CA Full Time
    Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of d...
    Skydio
    Hired Organization Address San Mateo, CA Full Time
    Lead Product Manager - Drone as First Responder San Mateo, California, United States Are you the right applicant for thi...

    Not the job you're looking for? Here are some other Senior Salesforce Engineer - Service Cloud jobs in the San Mateo, CA area that may be a better fit.

    Founding Staff/Senior Software Engineer

    Letta Cloud, San Francisco, CA

    AI Assistant is available now!

    Feel free to start your new journey!