What are the responsibilities and job description for the Retail Associate Manager position at Skye Wireless, LLC?
Retail Associate Manager | Skye Wireless, LLC dba T-Mobile
Skye Wireless, LLC dba T-Mobile, USA is seeking qualified individuals to join our team that are excited to lead and be part of the UnCarrier movement at T-Mobile. We offer an hourly base plus commission!
Position Retail Associate Manager
Status Full-time
Description
Retail Associate Manager (RAM)
As a Retail Associate Manager, you will partner with the Retail Store Manager to drive sales and operational objectives. You will assist in leading and developing your team, while creating an environment conducive to maximizing sales and service opportunities with existing and potential customers, all while having fun and delivering an UnCarrier Experience.
Responsibilities As a Retail Associate Manager, you'll be asked to: • Assist Retail Store Manager in all areas of the business, assume responsibility for location in Store Manager’s absence.
- Offer consultative sales and service on the sales floor • Meet and exceed individual and team sales goals• Execute the processes and procedures that ensure that the "back" of the store works as well as the "front" from a customer perspective.
- • Cultivate long-term customer relationships with external and internal customers, employees, and business partners
- • Keep abreast of the rapidly evolving T-Mobile technology.
- • Assist Retail Store Manager in the Recruiting, developing, motivating and managing sales team
Position Requirements
- At least 18 years of age. • Legally authorized to work in the United States. • High School Diploma or GED • Pre-employment background screen
- 1-2 years of management experience in a retail or customer service environment
- Professional, energetic and positive attitude
- Ability to lead, coach, develop/mentor, inspire/drive results through others to meet store objectives
- Ability to analyze, develop, and implement strategic action, and take ownership• Interpersonal and communication skills that enable you to actively listen and provide value to interactions with both customers and other employees
- • Computer/Tech savvy required to navigate around a computer
- • Ability to make sound judgement, decision-make, problem solve, mitigate escalations, and find solutions
Schedule/Physical Requirements
- Work varied shifts, 7 days/week, which may include evenings, weekends, and holidays.
- Must be able to stand for long periods of time on the sales floor
- Must be able to move and/or lift up to 25 pounds
Compensation/Benefits
- Hourly Base Salary Commission Incentives
- Medical Insurance
Equal Opportunity Employer Statement
Skye Wireless is an equal opportunity employer (EOE) and Drug Free Workplace. We strongly support diversity in the workforce. As part of our pre-employment screening, we do conduct a background check, drug test and E-Verify.
About the Company
Skye Wireless, LLC is a T-Mobile Premium Retailer operating retail locations throughout the Southern California Region. Skye Wireless, LLC was established in 2012, and has since experienced positive growth enabling expansion and career opportunities. Skye Wireless proudly represents the T-Mobile brand, and conducts business with the highest ethical regards.
Company Vision: To be a highly regarded T-Mobile Premium Retailer by upholding the highest standards of the brand and sales performance through our people and partnerships.
Company Mission: Skye Wireless operates under the pillars of exceptional customer service, retention, and integrity. We are committed to growing our business and our people by creating an outstanding environment for our employees, business partners, and customers.
Company Values:
We ACT with INTEGRITY
We put our CUSTOMERS FIRST
We ACHIEVE as a TEAM
We DEVELOP and GROW
If your values align with the Skye Wireless organization, are looking to be part of a team that values their employees and customers, then this is the place for you to pursue opportunity!