Customer Service and Sales Associate

SKYFY TECHNICA is a Technology Service Platform Company.

We Build, Support, and Protect Business Information Systems and Technology. Our service platforms focus heavily on Endpoint Protection and End-User Security space.

We believe every business deserves top IT and Security products, and our approach to doing business has allowed us to rapidly expand our reach and market coverage across a number of verticals, including SMB, Hospitality, and Healthcare.

Core Responsibilities:

You’ll be responsible for driving new-, cross, and up-selling activity by identifying scope gaps and technology re-alignment opportunities.

Requirements:

This position requires a highly driven, self-motivated individual committed to customer service and professionalism.

How You’ll Contribute:

• Prospect and develop new and existing business in a designated territory.
• Meet directly with new and existing accounts to determine technology gaps and development opportunities.
• Present technology solutions, our software products, and other services to clients.
• Maintain positive and friendly attitude, professional appearance and demeanor.
• Maintain company standards for customer service satisfaction.
• Use creative lead generating techniques while utilizing our contact management software.

Attributes for Success:

• Motivation to contribute.
• Attention to detail.
• Committed to hard work.

Other skillset:

• Ability to convert prospects and close deals.
• Strong communicator, with excellent verbal and written skills including ability to properly use grammar in order to persuade and convey a point.
• Must have desire to outperform and overachieve.
• Passionate, career-oriented, and driven.
• Well-developed level of professionalism.
• Excellent problem-solving and customer service skills.

Required Qualifications:

• 1-2 years previous experience in a challenging account management/sales role with a proven track record of success. (Required).
• Computer / technology sales: Desired but not required.
• Hospitality/Healthcare/SMB account management/development background.
• Reliable transportation, valid Driver’s License and proof of insurance (Required).
• High school or equivalent (Required).
• Proficiency with using a PC and with Microsoft based programs.
• Ability to quickly learn and follow new technology processes and systems.

Job Types: Full-time, Part-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Performance bonus
• Semiannual bonus
• Yearly bonus

Education:

• High school or equivalent (Required)

Experience:

• Technology sales: 1 year (Preferred)
• Hospitality: 1 year (Preferred)
• Account management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Atlanta, GA: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $65,000