Regional Account Manager

Position Title: Regional Account Manager

Reports to: Director of People Operations

Salary: $45,000 annually

Benefits: Health/Dental insurance plans; Life Insurance; AD&D Insurance; Flexible Spending Account; Health Spending Account; Short Long-Term Disability Insurance; Privacy Armor; 401(k) plan; paid vacation days holidays.

Summary Description:

Serves as the primary inside contact and liaison for all regional business activities. Fully supports Area Managers by serving as inside office support for all aspects of the business: Contract Renewals, New Sales, Media, Staff Recruiting, Data Changes or Corrections, Summer Implementation, Counts Collection, Refund or Certificate Requests, Program Changes, Customer Relations and any other activities that require in-house support or would benefit from in-house support.

Essential Functions for Field Support:

• Provide first-level support for Area Managers in the field

• Provide a link to Corporate Office regarding all processes, forms, change requests, or information requests

• Manage new client and renewal process data entry

Modify customer data to reflect new and/or modified scheduled events Support Outside Sales through mailing or production of proposals

• Assist in gathering of needed information, generating, proofing and distribution of Media pieces

• Be capable of effective time management

Assist in generating reports that are useful in the ongoing business of the Region Compile company-wide registration data reports for Managers and Owners Review regional reports for completion and accuracy

• Assist Area Managers in recruiting, interviewing, and collecting staff compliance documentation

Review and approve scholarship and financial aid applications throughout Region Manage company-wide roster input process

Issue invoices reflecting terms of contracts including: price, quantity, discounts, etc. Perform other duties as assigned

Essential Functions for Office Support:

Provide high-quality customer support via answering phones and email (taking registrations, answering programming questions, and quality assurance) Assist Marketing with design, layout and graphic production of flyers, brochures, and other marketing materials

Minimum Qualifications:

• Demonstrate exceptional knowledge of Microsoft Office programs including Word and Excel

• Great organizational skill and attention to detail

• Ability to work effectively on multiple tasks and projects

• Demonstrate ability to establish priorities, take initiative, work under time pressures, and exercise independent and sound judgment

Exceptional customer service and communication skills are necessary Good writing skills and proofreading abilities

Job Types: Full-time, Part-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Spokane, WA 99202 (Required)

Work Location: In person

Salary : $45,000