Station Leader

Description

Station Leader – Burlingame, CA
SkyHop Global is looking for a dynamic, hands-on leader to join our team as a Station Leader at our San Francisco location. This role is ideal for someone passionate about operational excellence, team building, and fostering a culture of accountability and collaboration.

About SkyHop Global:
SkyHop Global provides reliable and efficient ground transportation services for airline crews, including pilots and flight attendants, across the United States. Our mission is to deliver world-class service while prioritizing safety and operational efficiency.

What We Offer:

• Competitive salary: Up to $125,000 annually
• Monthly bonus opportunities of up to 20%
• Comprehensive benefits package:
  • 401(k) with company matching
  • Health, dental, vision, and life insurance
  • Paid time off
• Career growth opportunities in a supportive environment

Key Responsibilities:

• Team Leadership and Culture Development:
  
  • Recruit, train, and mentor a high-performing team dedicated to delivering exceptional service.
  • Cultivate a workplace culture that values collaboration, accountability, and professional growth.
  • Identify and develop talent within the team, fostering leadership opportunities and career advancement.
• Operational Management:
  
  • Oversee daily station operations, including scheduling, resource allocation, and ensuring compliance with all company policies and standards.
  • Manage service delivery to ensure all client commitments are met with efficiency and professionalism.
  • Implement and monitor standard operating procedures to maintain high operational standards.
• Safety and Compliance:
  
  • Ensure all team members prioritize safety in daily operations and comply with federal, state, and local regulations.
  • Conduct regular inspections of vehicles and equipment, ensuring proper maintenance and documentation.
  • Investigate and report incidents or accidents, ensuring timely resolution and compliance with company protocols.
• Problem Solving and Decision Making:
  
  • Address and resolve operational challenges, including service disruptions and personnel issues.
  • Collaborate with dispatch and other departments to identify and implement process improvements.
  • Provide hands-on support to team members to ensure smooth daily operations.
• Financial and Budgetary Oversight:
  
  • Assist in the preparation and management of station budgets, ensuring financial goals are met.
  • Monitor expenses and implement cost-saving measures without compromising service quality.
• Client and Stakeholder Engagement:
  
  • Maintain strong relationships with clients, ensuring their needs are consistently met or exceeded.
  • Respond promptly to client inquiries, complaints, and feedback to enhance service satisfaction.

Location:
This is an on-site role at our San Francisco station located at 1818 Gilbreth Rd, Suite 215, Burlingame, CA 94010.

Are you ready to lead a team, drive operational excellence, and contribute to the success of a leading transportation provider? Apply today to join SkyHop Global and make a difference in the transportation industry!

Job Type: Full-time
Pay: Up to $125,000 per year bonuses

Schedule:

• Day, evening, and night shifts
• Weekend availability

Join us and be part of a team committed to innovation, safety, and exceptional service. We look forward to welcoming you to SkyHop Global!

Requirements

  What We’re Looking For:

• Proven leadership experience in transportation, hospitality, or related industries.
• A hands-on, proactive approach to management and problem-solving.
• Strong interpersonal and communication skills with the ability to motivate and inspire a team.
• Flexibility to work in a 24/7 operational environment, including weekends, evenings, and holidays.
• A valid driver’s license with a clean driving record (preferred).
• 5 years of transportation experience (management experience highly desired).
• A passion for mentoring and team building.

What Makes You Stand Out:

• You’re a dynamic leader who thrives on HANDS-ON responsibility and making a tangible impact.

Salary : $90,000 - $125,000