What are the responsibilities and job description for the Front Desk Clerk position at Skyland Lodge?
Compensation: $17.75 - $17.75 / hour
The opportunity
Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Skyland Lodge in Shenandoah National Park, Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Pay
$17.75 – $17.75 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
- Weekly pay
- Free shift meal for local team members or free daily meals available for team members in employee housing
- Employee discounts – 30% off most items
- Referral bonus earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties
Life in Shenandoah National Park
Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.
- Low-cost, recently updated dormitory housing available for $100/ week including utilities and wi-fi, and free daily meals available
- Free rides to Luray
- Shared fire pit area for use in dorm area
- Meet guests and fellow team members from around the globe
- Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding
What will you do?
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
More about you
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- No high school diploma or GED required
Physical requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details
Day shift
Evening shift
Monday to Friday
Holidays
Weekends
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Salary : $18
