Assistant Community Manager

Job Overview
The Assistant Operations Manager plays a crucial role in supporting several areas of \ of our organization. This position involves overseeing various administrative tasks, enhancing customer relationships, and ensuring efficient management of facilities. The ideal candidate will demonstrate strong leadership skills, a commitment to excellence, and the ability to negotiate effectively while fostering a positive work environment.

Duties

• Assist in managing day-to-day operations to ensure smooth functionality across departments.
• Will report directly to property manager on all assigned tasks
• Act as a back up to property manager to fill in for any critical functions as deemed necessary
• Job must be performed from the office
• Thorough follow up on rent collections and all delinquencies in a timely manner
• Must have end to end working knowledge of eviction process
• Section 8 Housing and other housing program knowledge is highly desired
• Develop and maintain strong customer relationship management practices to enhance client satisfaction.
• Negotiate contracts with vendors and service providers to secure favorable terms for the organization.
• Oversee administrative tasks, including scheduling, reporting, and documentation to support operational efficiency.
• Implement upselling strategies to maximize revenue opportunities within existing client accounts.
• Utilize Computerized Maintenance Management Systems (CMMS) for tracking maintenance requests and ensuring timely responses.
• Collaborate with marketing manager to identify growth opportunities and support marketing efforts
• Ensuring compliance with regulations and maintaining a safe working environment.
• Assist in the administration of housing programs as needed.

Skills

• Proficient in customer relationship management techniques with a focus on building long-term partnerships.
• Strong negotiation skills with the ability to advocate for favorable contract terms.
• Experience in office administration and organizational management.
• Familiarity with upselling techniques that drive revenue growth.
• Knowledge of leasing software such as OneSite, Appfolio, Entrada
• Ability to work under pressure, deadlines and within team environment
• Understanding of Section 8 housing regulations and compliance requirements is a plus.
• Excellent communication skills, both verbal and written, with strong interpersonal abilities.

This role is essential for driving operational success and enhancing overall business performance. If you are a proactive individual with a passion for operations management, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: From $21.00 per hour

Expected hours: 40 Hours Per Week

Schedule:

• Monday to Friday

Ability to Commute:

• Irving, TX 75061 (Required)

Ability to Relocate:

• Irving, TX 75061: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Irving, TX 75061

Job Type: Full-time

Pay: From $21.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $21