Account Manager

Job Description

Job Description

Job Description : Account Manager - Aerospace Manufacturing

Position Overview :

We are seeking a motivated and experienced Account Manager to join our dynamic team in the aerospace manufacturing sector. This role will involve managing key accounts, delivering exceptional customer service, and collaborating cross-functionally to drive business growth and enhance client relationships. The ideal candidate will have a strong background in account management, excellent negotiation skills, and the ability to identify new opportunities in a fast-paced environment.

Key Responsibilities :

• Develop and maintain strong relationships with key accounts in the aerospace industry.
• Act as the primary point of contact for customers, ensuring their needs are met and expectations exceeded.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring timely delivery of products and services.
• Conduct regular touchpoints (weekly or as needed) with customers to discuss their needs, gather feedback, and reinforce relationships.
• Collaborate with internal teams to develop competitive pricing strategies that align with customer requirements and market conditions.
• Negotiate pricing and contract terms with customers to maximize profitability while ensuring customer satisfaction.
• Identify and pursue new business opportunities within existing accounts and in the wider aerospace market.
• Work closely with the sales and marketing teams to develop strategies for market expansion and customer engagement.
• Work closely with engineering, production, and logistics teams to ensure alignment on customer requirements and project timelines.
• Facilitate communication between departments to address customer needs and streamline operations.
• Monitor account performance metrics and prepare regular reports for management.
• Analyze customer feedback and market trends to inform strategic decision-making.

Qualifications :

Preferred Skills :

What We Offer :

If you are passionate about the aerospace industry and have the skills to drive customer success, we invite you to apply for this exciting opportunity!