What are the responsibilities and job description for the Harley-Davidson Assistant Service Manager position at Skyline Harley-Davidson?
Skyline Harley-Davidson
Assistant Service Manager – Future Service Manager & Beyond!
Are you an experienced Harley-Davidson Service Writer looking for a career path that leads to leadership and ownership? At Skyline Harley-Davidson, we develop professionals into industry leaders. If you’re ready to grow from Service Writer to Assistant Service Manager, then Service Manager, Fixed Operations Director, General Manager, and even dealership ownership, this is the opportunity for you!
Why Choose Skyline Harley-Davidson?
We are committed to developing the next generation of dealership leaders. If you have the drive and passion to excel in the Harley-Davidson business, we will provide the training, mentorship, and opportunities to help you achieve your career goals.
What We Offer:
- Industry-leading compensation with performance-based incentives
- Paid medical benefits and comprehensive insurance options
- Flexible schedules and a 40-hour work week
- Paid time off and 401(k) plan
- Employee discounts on parts, service, gear, and motorcycles
- Ongoing training and clear opportunities for advancement
What Winning Looks Like:
- Provide world-class customer service by helping riders get the most from their Harley-Davidson experience
- Act as the liaison between customers and technicians, ensuring clear communication and efficiency
- Accurately write repair orders, estimate costs, and recommend necessary services
- Work closely with Parts and Sales Departments to enhance dealership performance
- Maintain customer follow-up and ensure satisfaction after service visits
- Assist with scheduling, workflow, and department organization
- Learn and contribute to profitability, efficiency, and team leadership in the Service Department
- Resolve customer concerns professionally and effectively
- Stay up to date on Harley-Davidson products, service procedures, and dealership operations
Who You Are:
- An experienced Service Writer with Harley-Davidson or motorcycle dealership experience
- A strong communicator with excellent customer service skills
- Passionate about motorcycles and committed to delivering an exceptional service experience
- A team player who thrives in a fast-paced environment
- Interested in growing into leadership roles and building a long-term career
Your Career Path with Us:
- Service Writer – Master customer service and dealership operations
- Assistant Service Manager – Gain leadership experience and manage workflow
- Service Manager – Lead the Service Department and drive profitability
- Fixed Operations Director – Oversee Service & Parts, maximizing efficiency
- General Manager – Lead the entire dealership to success
- Ownership – If you dream of owning a dealership, we can help you get there
Ready to Join Us?
If you're looking for more than just a job—if you want a career with real growth potential—Skyline Harley-Davidson is the place for you. Apply today and start your journey toward leadership and ownership!
Job Type: Full-time
Pay: $30,720.00 - $45,888.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Every weekend
- Rotating weekends
Ability to Commute:
- Winchester, VA 22602 (Required)
Ability to Relocate:
- Winchester, VA 22602: Relocate before starting work (Required)
Work Location: In person
Salary : $30,720 - $45,888
