What are the responsibilities and job description for the Customer Service Representative position at Skymark Solutions?
Job Description
Job Description
We are seeking to expand our Government-Funded Customer Service Representative Team in the local Long Beach area.
Our company works with the liefline program, a government-funded wireless service that allows us to work with individuals in underserved communities delivering affordable communication products. Through the program, we are able to enroll and give certain individuals in these communities free communications devices so that they are able to raise their socio-economic status.
As a Government-Funded Customer Service Representative, you will :
- Follow up directly with members of the community on a daily basis
- Become an expert on the program and be able to educate and inform participants
- Learn our systems to be able to enroll participants in the Federal Lifeline Program
- Upsell participants on any accessories that may be beneficial to the participant
- Fully understand the goals of the Federal Lifeline Program and our partnership
- Maintain detailed records of program participants and daily communications with members of the community
- Work daily as a team in order to further the goals of the company
We are looking for our Government-Funded Customer Service Representatives to not only become successful in the role, but to grow with us. We are looking to provide our Government-Funded Customer Service Representatives with unlimited training and leadership development to achieve their highest growth goals and take their career as far as they want.
BUT, this growth opportunity does not come easily to just anyone. We are looking for our Government-Funded Customer Service Representative to :
Powered by JazzHR
3pivAjceLW
