What are the responsibilities and job description for the Intake Specialist position at Skypoint Recovery?
Job Description:
As an Intake Specialist at Skypoint Recovery, you will play a crucial role in welcoming and assisting clients as they begin their journey towards recovery. You will be responsible for ensuring a smooth intake process and providing essential support to clients and staff.
Responsibilities:
Welcome new clients upon arrival to the program and facilitate the intake process.
Guide clients through consent forms required for program admission and explain their contents thoroughly.
Collect new clients' personal information and obtain necessary release of information forms. Provide a general overview of program phases and what to expect during the recovery process. Secure and transfer clients' valuables with care and professionalism.
Run clients' clothing through a heating box to prevent bed bugs and maintain a clean environment.
Assist in providing food to new clients and ensure their basic needs are met.
Monitor the intake office and halls, especially during scheduled new intake arrivals.
Receive and distribute staff and client mail promptly and accurately.
Collaborate with medical staff and counselors to coordinate new client assessments effectively.
Qualifications:
Strong understanding of drug paraphernalia and familiarity with substance use disorders. Previous experience in addiction recovery or related fields is preferred.
Excellent interpersonal and organizational skills.
Ability to communicate effectively and compassionately with clients from diverse backgrounds.
Additional Information:
At Skypoint Recovery, we prioritize compassion, empathy, and professionalism in all aspects of our work. As an Intake Specialist, you will have the opportunity to make a meaningful impact on the lives of individuals seeking help and support on their journey to recovery.
Job Type: Full-time
Pay: $19.36 - $23.31 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Akron, OH 44313 (Required)
Ability to Relocate:
- Akron, OH 44313: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $23
