What are the responsibilities and job description for the Client Services Representative position at Skyview Veterinary Hospital?
Busy, 2 Doctor veterinary practice hiring for a Customer Service Representative! We are looking for a CSR to work Tuesday, Thursday, Friday, and possibly Saturday. CRS's are the first and last impression of the clinic. They provide an excellent and expeditious client experience; greet clients, respond to questions; process incoming and outgoing patients, and handle billing and payments. They answer phone calls, which may involve answering moderately complex questions and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Light cleaning including laundry, mopping, sweeping and disinfecting of high touch areas required. Will often assist in holding pets.
Competitive wages and benefits package offered including paid vacation, health care plan options, employee discounts, uniform allowance, and more. Pre-employment drug screening required.
We are a small team of animal lovers who value work/life balance, staff lunches, snuggling pets, and coffee! We look forward to hearing from you!
#fortheloveofpets
Competitive wages and benefits package offered including paid vacation, health care plan options, employee discounts, uniform allowance, and more. Pre-employment drug screening required.
We are a small team of animal lovers who value work/life balance, staff lunches, snuggling pets, and coffee! We look forward to hearing from you!
#fortheloveofpets