What are the responsibilities and job description for the Online Inside Sales Representative position at Slakey?
Slakey Brothers currently has a great opportunity available for an OnlineInside Sales Representativeto join our team at our Branch inModesto, CA!
This position is on-site in our Modesto location.
Schedule - Monday-Friday8:15am – 5:15pm
Full Time - Starting pay range $22-$27 hourly, based on experience
About Slakey Brothers
Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon.
Our Mission:“Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.”
Day to Day Inside Sales Representative Activities
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This position is on-site in our Modesto location.
Schedule - Monday-Friday8:15am – 5:15pm
Full Time - Starting pay range $22-$27 hourly, based on experience
About Slakey Brothers
Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon.
Our Mission:“Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.”
Day to Day Inside Sales Representative Activities
- Responsible for accurately processing all online orders placed through SlakeyCustomer and the Slakey App
- Work closely with local Branch and Sales teams to ensure customer expectations are met
- Identify best practices, process improvements, and website enhancements to improve the Customer service experience
- Continually develop and maintain strong product knowledge
- High school diploma or GED required
- 1 years industry experience or equivalent knowledge preferred
- Working knowledge of products sold and product application
- Excellent written and oral communication skills
- Able to handle multiple activities in a fast-paced environment
- Demonstrated ability to manage details and meet deadlines with 100% accuracy
- Superior Customer service-oriented approach, respond to requests with a sense of urgency
- Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
- Must be comfortable working in a team oriented, fast paced, multiple task, and Customer focused environment
- Demonstrated success in working independently and in a team setting
- Willing to “think outside of the box” and identify process improvement opportunities
- Working knowledge of Microsoft operating systems for desktops and server
- Healthcare coverage of medical, dental and vision available 1st of the month following date of hire
- Paid time off including vacation, sick leave, and holidays
- Generous discretionary Profit Sharing
- 401(k) Retirement Plan
- Tuition reimbursement for 2-year and 4-year degree programsfor Team Members
- Post high-school scholarship opportunity for Team Member’s children
- Employee Assistance Program
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Salary : $22 - $27