What are the responsibilities and job description for the Quality Assurance Engineer, ServiceNow position at Slalom Marketing Consulting?
Who You'll Work With
Global Services is comprised of collaborative, inclusive, cross-functional teams that work together to support our corporate functions. We push the boundaries of what's possible and deliver solutions that accelerate innovation at a global scale. Our teams include Information Technology, Legal, Information Security & Governance, Marketing, Operations, Finance & Accounting, People, and our Executive Office.
Our mission is to enable all team members across Slalom to do their best work. The Information Technology team is a diverse group of individuals that work across the globe who share the common goal of a people-first culture. We are all about process improvement, streamlining, automation and providing team members across Slalom with the right services at the right time. We are a one-stop shop for all things technology and services.
As a Quality Assurance Engineer for ServiceNow, you'll work closely with Product Owners, Business Analysts, Scrum Masters, and engineering team members to define test strategies, execute test plans, and ensure the product delivered meets the highest quality standards.
What You'll Do
Slalom is a next-generation professional services company creating value at the intersection of business, technology, and humanity. With our fiercely human approach, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by over 700 technology partners, our nearly 12,000 team members in ten countries and 49 offices help people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For nine years running. Learn more at slalom.com.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the targeted base salary pay range is $175,000-$215,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Location:
This is a remote position; however, candidates must reside near one of our office locations.
We will accept applications until 2-December or until the position is filled.
Global Services is comprised of collaborative, inclusive, cross-functional teams that work together to support our corporate functions. We push the boundaries of what's possible and deliver solutions that accelerate innovation at a global scale. Our teams include Information Technology, Legal, Information Security & Governance, Marketing, Operations, Finance & Accounting, People, and our Executive Office.
Our mission is to enable all team members across Slalom to do their best work. The Information Technology team is a diverse group of individuals that work across the globe who share the common goal of a people-first culture. We are all about process improvement, streamlining, automation and providing team members across Slalom with the right services at the right time. We are a one-stop shop for all things technology and services.
As a Quality Assurance Engineer for ServiceNow, you'll work closely with Product Owners, Business Analysts, Scrum Masters, and engineering team members to define test strategies, execute test plans, and ensure the product delivered meets the highest quality standards.
What You'll Do
- Create detailed, comprehensive, and well-structured test plans and test cases.
- Estimate, prioritize, plan, and coordinate testing activities.
- Design, develop, and execute automation scripts. Identify, record, document, and track bugs.
- Perform thorough regression testing when bugs are resolved.
- Develop and apply testing processes for new and existing products to meet user needs.
- Monitor debugging process results. Investigate the causes of non-conforming software.
- Track quality assurance metrics, such as defect densities and open defect counts.
- Collaborate with internal teams (e.g. developers, business analysts, and produce owner) to identify testing requirements.
- Identify and prioritize quality control issues from an end-to-end perspective.
- Participate in scrum ceremonies such as standups, refinement, demo, and release planning.
- Strong knowledge of software QA methodologies, tools, and processes.
- Familiarity working with Agile development teams.
- Good communications skills: ability to effectively communicate verbally and in writing with both non-technical and technical staff.
- Proficient in both white box and black box testing methods.
- Ability to work both independently and as part of a team.
Slalom is a next-generation professional services company creating value at the intersection of business, technology, and humanity. With our fiercely human approach, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by over 700 technology partners, our nearly 12,000 team members in ten countries and 49 offices help people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For nine years running. Learn more at slalom.com.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the targeted base salary pay range is $175,000-$215,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Location:
This is a remote position; however, candidates must reside near one of our office locations.
We will accept applications until 2-December or until the position is filled.
Salary : $175,000 - $215,000
