What are the responsibilities and job description for the Adobe Journey Optimizer (AJO) Consultant position at Slalom?
Who You’ll Work With
As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
The Global MarTech drives strategic direction and solution enablement in support of Marketing Teams. We accelerate innovation and learning, advance sales and delivery excellence with high-caliber Marketing Technology solutions including Adobe technology expertise. Our focus is 4 go-to-market solution areas: Experience and Content Management with a focus on Content Supply Chain, Digital Asset Management; Personalized Insights and Engagement with a focus on Analytics, Customer Data Platforms, and Journey Orchestration; Digital Commerce with a focus on Experience Led Commerce and Product Information Management; Marketing Operations and Workflow with a focus on resource management, reporting and approvals of the content and data required to run Personalization and Campaigns at Scale.
We are seeking a Senior Consultant with expertise in Adobe Journey Optimizer (AJO) to lead implementations and apply optimization tactics between data, personalization and engagement. This role requires deep technical knowledge of Adobe Experience Platform (AEP) and hands-on experience designing, deploying, and refining cross-channel personalized journeys. The ideal candidate will work closely with clients to define requirements, integrate data sources, and enhance customer experiences through real-time personalization and orchestration.
What You’ll Do
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500 public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the targeted base salary range for a Consultant is $96,000 to $177,000 and the targeted base salary range for a Senior Consultant for this position is $110,000 to $203,000. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
We will accept applications until April 25th, 2025.
As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
The Global MarTech drives strategic direction and solution enablement in support of Marketing Teams. We accelerate innovation and learning, advance sales and delivery excellence with high-caliber Marketing Technology solutions including Adobe technology expertise. Our focus is 4 go-to-market solution areas: Experience and Content Management with a focus on Content Supply Chain, Digital Asset Management; Personalized Insights and Engagement with a focus on Analytics, Customer Data Platforms, and Journey Orchestration; Digital Commerce with a focus on Experience Led Commerce and Product Information Management; Marketing Operations and Workflow with a focus on resource management, reporting and approvals of the content and data required to run Personalization and Campaigns at Scale.
We are seeking a Senior Consultant with expertise in Adobe Journey Optimizer (AJO) to lead implementations and apply optimization tactics between data, personalization and engagement. This role requires deep technical knowledge of Adobe Experience Platform (AEP) and hands-on experience designing, deploying, and refining cross-channel personalized journeys. The ideal candidate will work closely with clients to define requirements, integrate data sources, and enhance customer experiences through real-time personalization and orchestration.
What You’ll Do
- Lead end-to-end implementations of AJO including solution design, configuration, and optimization.
- Partner with clients to define use cases, customer journey strategies, and key performance indicators (KPIs).
- Configure and manage event-based triggers, segmentation, and real-time personalization within AJO.
- Design journey logic including suppressions, branching, and A/B testing opportunities to inform optimizations.
- Support source and destination integrations with AJO, including connections within AEP as well as external applications.
- Collaborate with marketing, IT, and analytics teams to ensure seamless data flows and omnichannel engagement.
- Guide best practices for privacy compliance (GDPR, CCPA, HIPAA) and data governance within AJO.
- Conduct workshops and training for client teams on AJO capabilities, analytics, and journey orchestration best practices.
- Support campaign performance analysis and recommend strategies for continuous optimization.
- Act as a trusted advisor, helping clients maximize their investment in AJO and AEP.
- 5 years of experience in marketing automation, customer journey orchestration, or related fields.
- Strong expertise in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP), including:
- Data ingestion and profile unification.
- Segmentation and real-time event-based triggers.
- Cross-channel message delivery (email, SMS, push notifications).
- API-based integrations with external systems.
- Experience working on large-scale customer engagement strategies.
- Strong understanding of data privacy, compliance regulations, and security best practices.
- Knowledge of Adobe Experience Cloud products, such as Real-Time CDP, Campaign, Marketo and/or Target, is a plus.
- Familiarity with REST APIs, JSON, Postman and/or Pipedream and cloud-based data platforms is beneficial.
- Bachelor's degree in Marketing, Computer Science, Information Systems, Business, or a related field.
- Adobe Certified Expert – Adobe Journey Optimizer preferred
- Strong client management and communication skills, with the ability to explain complex concepts to both technical and non-technical stakeholders.
- Problem-solving mindset with a focus on delivering measurable business impact.
- Ability to lead and mentor junior consultants in AJO best practices.
- Comfort in fast-paced, dynamic environments with shifting client needs.
- Passion for continuous learning and staying updated on the latest Adobe innovations.
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500 public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the targeted base salary range for a Consultant is $96,000 to $177,000 and the targeted base salary range for a Senior Consultant for this position is $110,000 to $203,000. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
We will accept applications until April 25th, 2025.
Salary : $350
