What are the responsibilities and job description for the Business Operations Analyst - Minneapolis Office (Hybrid) position at Slalom?
This role is Hybrid - Working from home and the Minneapolis office You must be located within a commutable distance to Minneapolis to be considered.
Who You’ll Work With
Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.
At Slalom we are passionate about and dedicated to building a capable, diverse, and inclusive team.
We celebrate authenticity in how we show up to work with our internal operations team and our stakeholders.
This role will support the North Central Market and will be based out of our Minneapolis office location. Internally, the business operations team supports sales, client accounts, and a variety of senior leaders. Externally, we collaborate with our client teams in procurement, finance, and others as needed. We bring efficiency to internal functions and enable our stakeholders to focus their time on solving our clients’ biggest problems.
What You’ll Do
The Business Operations Analyst will be responsible for the end-to-end operations of individual client accounts and client group portfolios (up to 50M annual revenue).
Responsibilities Include
Required Qualifications:
Preferred Qualifications:
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000 strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $53,000 - $74,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Who You’ll Work With
Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.
At Slalom we are passionate about and dedicated to building a capable, diverse, and inclusive team.
We celebrate authenticity in how we show up to work with our internal operations team and our stakeholders.
This role will support the North Central Market and will be based out of our Minneapolis office location. Internally, the business operations team supports sales, client accounts, and a variety of senior leaders. Externally, we collaborate with our client teams in procurement, finance, and others as needed. We bring efficiency to internal functions and enable our stakeholders to focus their time on solving our clients’ biggest problems.
What You’ll Do
The Business Operations Analyst will be responsible for the end-to-end operations of individual client accounts and client group portfolios (up to 50M annual revenue).
Responsibilities Include
- Assist pursuit leads in maintaining sales, opportunity, and staffing data in our systems (Salesforce)
- Facilitate deal review process and governance with senior leaders
- Support monthly, quarterly, and annual account planning processes
- Facilitate account onboarding for strategic accounts (background checks, client credentials, equipment, etc.)
- Monitor engagement financials and partner with delivery teams to mitigate risks
- Analyze metrics in a variety of platforms, including PowerBI and Salesforce, and develop robust and meaningful insights for account, industry, and market leader decision making.
- Influence others, including senior leaders, to adopt our operational excellence best practices.
- Provide regular assessment of business risk / areas to watch to market Chief of Staff
- Act as a liaison to the Engagement Management Office and other global services teams to troubleshoot issues and support the opportunity and engagement lifecycles.
- Champion global initiatives and provide process support for the business
- Hybrid role. Will work at the Slalom Minneapolis Office 1-3 days a week
Required Qualifications:
- Bachelor’s degree in Business, Finance, Data Analytics, Information Systems, or a related field. Equivalent practical work experience can substitute for a specific degree.
- 2-4 years professional work experience
- Strong problem-solving skills with the ability to break down complex issues into manageable parts.
- Ability to follow established policies, procedures, and guidance to inform decisions and priorities.
- Effective written, verbal, and visual communication skills, with the ability to convey insights across various stakeholders, turning information into intelligence.
- Demonstrated ability to manage and maintain information using existing processes.
- Strong interpersonal skills, with the ability to build relationships and collaborate within and across teams.
- Growth-oriented mindset with the willingness to learn, develop expertise, and adapt to evolving business needs.
- Ability to take ownership of tasks, seek feedback, and apply learnings to improve performance. Take pride in the work that you and our team is involved with.
- High attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Experience with Microsoft technologies, including Excel, and ability to learn new technologies quickly
Preferred Qualifications:
- Experience in business operations, process improvement, data analysis, or related functions.
- Experience with data visualization tools (Power BI) or other business intelligence platforms.
- Familiarity with business process optimization, insights generation, or technical support functions.
- Experience with Salesforce or other CRM platforms.
- Exposure to consulting methodologies, operational analytics, or data governance principles.
- Professional services industry experience
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000 strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $53,000 - $74,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Salary : $53,000 - $74,000
