Testing Proctor

Essential Duties and Responsibilities include the following:

• Administer and proctor college-wide testing at official SLCC approved testing centers. Tests include, but are not limited to, Accuplacer, CLEP, TEAS, ASE, NHA, Pearson Vue, Praxis, TOEFL, LA Contractors, Certiport, WorkKeys, HiSet.
• Administer accommodations testing and accommodate testers with disabilities according to ADA and each test entity guidelines.
• Adhere to procedures for ensuring security and confidentiality of state-mandated testing programs and other assessments.
• Monitor testing activities to ensure that procedures are followed, and deadlines met.
• Accurately document test results as instructed.
• Always ensure the security of all testing materials.
• Responsible for compliance standards set forth by all test entities and other applicable compliance policies to protect the privacy of examinees' personal information and scores.
• Research test administration policies and procedures and ensure resolution of testing issues.
• Identify and report testing irregularities and discrepancies to Director of Career and Testing Services
• Maintain all training and certifications required for certified proctor status.

Other Duties:

• Complete all other job duties as assigned.
• Predictable and reliable attendance is required to provide consistency and continuity of educational services.
• Assists with other functions and duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent organizational and leadership skills are required. Excellent verbal and written communication skills are required. Excellent interpersonal and human relation skills are required. Computer literacy and database experience are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Knowledge, skills, and abilities required:

• Impeccable integrity and a commitment to upholding standards and policies.
• Maintain confidentiality and security of all testing materials, and other allowed test documents.
• Keep all student and testing information confidential.
• Communicate effectively with students speaking in a clear voice and give concise instructions.
• Willingness to follow all protocols and procedures.
• Good typing skills, basic computer skills, and knowledge/proficiency in navigating widely used software: such as Microsoft WORD and EXCEL.
• Willingness to learn the necessary technical/computer skills needed to operate computer software for student check-ins and check-outs in a computer-based testing center.
• Follow oral and written directions.
• Capable of working well in high-pressure situations.
• Able to manage time effectively and multi-task efficiently.
• Strong observational skills
• Strong organizational skills and attention to details and accuracy.
• Flexible scheduling for morning, afternoon, evening shifts and some Saturday availability

- Able to be on feet for your designated shift - approx.6 hours a day.

• On the job training will be provided

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to demonstrate the proven abilities of intellectual reasoning, power of persuasion, and consistent dedication to the position.

Mathematical Skills: Basic Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: Knowledge of Microsoft Office software (Outlook, Excel, PowerPoint, and Word). Ability to learn to operate College-specific software and applications.

Other Qualifications: Must be a dedicated and driven professional who demonstrates energy, vision, and charisma. Must be able to exercise both authority and good judgment in a variety of situations, demonstrating exceptional leadership characteristics and interpersonal skills. Requires the ability to handle multiple tasks simultaneously and to work in a high-volume, fast-paced, goal-oriented atmosphere, both independently and as part of a unified team. Must be familiar with the major issues of student life and retention present in the realm of higher education and able to discuss options and alternatives to address them. Excellent leadership, customer service, phone, mentoring, training, and organizational skills are necessary. The ability to transport self in a timely manner from location to location.