Front Office Coordinator

Job Overview

As a Front Office Coordinator, you will be responsible for managing front desk operations, assisting patients/customers, scheduling appointments, and supporting administrative tasks to enhance office efficiency. You’ll play a crucial role in creating a positive experience for our clients and team members at Sleep Centers of North Alabama.

Duties

• Greet and assist patients/clients in a professional and welcoming manner.
• Manage check-in and check-out processes efficiently.
• Answer phone calls, respond to inquiries, and direct them appropriately.
• Schedule appointments and coordinate calendars.
• Maintain accurate records and update patient/customer information.
• Process payments, verify insurance (if applicable), and handle billing inquiries.
• Assist with administrative tasks, such as filing, data entry, and office supplies management.
• Ensure the reception area is clean, organized, and presentable.

Skills

The following skills are essential for success in this role:

• Previous experience in a front desk, administrative, or customer service role (preferred).
• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling software.
• Ability to multitask and work efficiently in a fast-paced environment.
• Professional and friendly demeanor with a customer-first attitude.

If you are a motivated professional with a passion for excellent customer service and office coordination, we’d love to hear from you!

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Work Location: In person