Fulfillment Specialist - PAP's

The Fulfillment Specialist – PAP’s primary responsibility is to set up and ship PAP devices. This position is also responsible for cleaning, preparing, inventorying, and stocking medical equipment. The expectation of this position is to provide a first-class patient experience, with every patient interaction. This is a fully onsite role working in our warehouse in San Diego, CA.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sets up (initializes) and ships CPAP devices as per the sales order
• Performs administrative work in Brightree, including data entry and documentation in patient files
• Assists with receiving HST (home sleep test) equipment from the patient or front desk Downloads the data and confirms enough data has been collected to verify the test
• Communicates the results to the patient
• Sends the downloaded information to Diagnostics (RPSGT’s) for scoring
• Cleans and disinfects HST (home sleep test) equipment per company infection control procedures
• Stocks equipment and performs inventory counts to ensure all equipment is accounted for
• Contacts patients by telephone to collect outstanding pending equipment
• Works competently in Brightree to access and retrieve patient, insurance and billing information as needed
• Provides patient demonstrations and trainings on the use of the diagnostic sleep apnea ambulatory recorders when necessary
• Supports the clinical department with inventory control, cleaning and administrative duties as needed
• Work mandatory overtime as scheduled
• Other duties as assigned

HS, GED or equivalent required. Prior experience in medical equipment cleaning, shipping and handling preferred. Must be detail oriented, organized and neat in personal and habits. Working knowledge of Spanish language helpful, but not required. MS Office computer experience required. Ability to work in a warehouse environment including frequent frequent walking, frequent standing, ability to lift 20 pounds from a squatting to standing position, frequent bending and reaching, occasional kneeling, twisting, balancing and climbing, keyboard, telephone operation and operation of medical equipment as well as office machinery and equipment.

Sleep Data is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with contractor's legal duty to furnish information. 4I CFR 60-I.35(C).