What are the responsibilities and job description for the Overnight Front Desk Agent position at Sleep Inn and Suites (Liberty Lagoon)?
- Responsibilities:
- Greet and welcome guests in a friendly and professional manner- Check guests in and out of the hotel, ensuring accuracy of information- Provide information about hotel amenities, services, and local attractions- Handle guest inquiries, requests, and complaints promptly and courteously- Assist with reservations and room assignments- Process payments and maintain accurate records- Perform night audit duties as required- Maintain a clean and organized front desk area
- Qualifications:
- Previous experience in a front desk or guest service role preferred but not required. Training will be provided.
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills with the ability to handle difficult situations calmly and professionally
- Proficient in using computer systems for reservations, check-ins, and other front desk functions - Self-paced training will be provided. We offer competitive pay based on experience and qualifications.
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- This is a full-time position with opportunities for career growth within the hospitality industry. If you are passionate about providing exceptional guest experiences and have the necessary qualifications, we would love to hear from you.Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team as a Front Desk Agent.
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Food provided
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $15 - $19
