What are the responsibilities and job description for the Night Auditor position at Sleep Inn, DeWittt?
Job Summary
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. The Night Auditor will be responsible for overseeing the front desk operations during the night shift, ensuring a seamless guest experience while performing essential accounting tasks. This role requires excellent communication skills, attention to detail, and a strong commitment to guest services in a hospitality environment.
Responsibilities
- Perform night audit functions, including balancing accounts and preparing daily financial reports.
- Provide exceptional guest services by addressing inquiries, resolving issues, and ensuring guest satisfaction.
- Manage front desk operations, including check-ins and check-outs during the night shift.
- Maintain accurate records of guest transactions and ensure proper documentation is completed.
- Handle phone calls with professionalism and courtesy, utilizing effective phone etiquette.
- Assist guests with their needs, providing information about hotel amenities and local attractions.
- Ensure the safety and security of the hotel premises during overnight hours.
- Collaborate with other departments to ensure smooth operations and enhance guest experiences.
Qualifications
- Previous experience in front desk operations or hotel management is preferred.
- Strong guest relations skills with a focus on hospitality excellence.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests.
- Proficient in using phone systems and handling inquiries effectively.
- Excellent attention to detail and organizational skills to manage multiple tasks efficiently.
- Ability to work independently during night shifts while maintaining a professional demeanor.
- Knowledge of night audit processes is beneficial but not required; training will be provided.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring efficient hotel operations during the night shift!
Job Type: Part-time
Pay: $13.00 per hour
Schedule:
- Overnight shift
Ability to Commute:
- DeWitt, MI 48820 (Required)
Ability to Relocate:
- DeWitt, MI 48820: Relocate before starting work (Required)
Work Location: In person
Salary : $13