What are the responsibilities and job description for the Front Desk Agent position at Sleep Inn Lexington/Hamburg Area?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. This role is vital in creating a welcoming environment for our guests and ensuring smooth operations at the front desk. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. As the first point of contact, you will play a crucial role in enhancing the guest experience.
Duties
- Greet and welcome guests upon arrival with a friendly demeanor.
- Manage check-in and check-out processes efficiently.
- Handle reservations, cancellations, and modifications with accuracy.
- Maintain an organized front desk area and ensure all office supplies are stocked.
- Assist with calendar management for appointments and meetings.
- Perform data entry tasks and maintain accurate guest records.
- Provide information about hotel services, local attractions, and amenities.
- Address guest inquiries and resolve issues promptly to ensure satisfaction.
- Proofread documents and correspondence for accuracy before distribution.
- Collaborate with other departments to ensure seamless service delivery.
Qualifications
- Proven experience in an office or receptionist role; experience as a dental or medical receptionist is a plus.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Proficient in clerical duties including filing, data entry, and calendar management.
- Excellent communication skills, both verbal and written.
- Attention to detail with strong proofreading abilities.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Familiarity with office equipment such as computers, printers, and telephones.
Join us as a Front Desk Agent where your contributions will be valued, and your efforts will help create memorable experiences for our guests!
Job Type: Part-time
Pay: $12.44 - $13.24 per hour
Expected hours: 32 per week
Schedule:
- 8 hour shift
- Evening shift
Ability to Commute:
- Lexington, KY 40511 (Required)
Ability to Relocate:
- Lexington, KY 40511: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13