What are the responsibilities and job description for the Night Auditor position at Sleep Inn Phoenix North?
Job Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team. This role is essential in ensuring the smooth operation of our hotel during the night shift, providing exceptional guest services while managing front desk responsibilities. The Night Auditor will be responsible for balancing financial transactions and preparing reports, all while maintaining a welcoming environment for our guests.
Duties
- Perform night audit procedures, including balancing daily transactions and generating reports.
- Provide outstanding customer service by addressing guest inquiries and resolving issues promptly.
- Manage front desk operations, including check-ins and check-outs, ensuring a seamless experience for guests.
- Maintain accurate records of guest accounts and transactions.
- Handle phone calls with professionalism, utilizing effective phone etiquette to assist guests and relay messages.
- Collaborate with hotel management to ensure compliance with policies and procedures.
- Monitor security systems and ensure the safety of guests during nighttime hours.
- Assist in maintaining the cleanliness and organization of the front desk area.
Qualifications
- Previous experience in hospitality or hotel management preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Familiarity with night audit processes is a plus.
- Proficient in using phone systems and front desk software.
- Excellent communication skills, both verbal and written.
- Ability to work independently during night shifts while managing multiple tasks effectively.
- Attention to detail and strong organizational skills are essential.
- A background in hospitality management is beneficial but not required.
Join us as a Night Auditor where you will play a vital role in creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Part-time
Pay: $15.00 - $15.50 per hour
Schedule:
- 8 hour shift
Ability to Commute:
- Phoenix, AZ 85053 (Required)
Ability to Relocate:
- Phoenix, AZ 85053: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16