What are the responsibilities and job description for the Night Auditor position at Sleep Inn & Suites?
Must be neat in appearance and energetic. Must have a professional attitude. A Hotel Front Desk Agent must have the ability to complete diverse tasks in order to maintain an efficient front desk area of any hotel. A Hotel Front Desk Agent is typically the individual who is approached by guests with comments, complaints or service requests. A guest who wishes to complain that a room is too hot or cold, for instance, or who needs extra towels or bed linen will speak to a Hotel Front Desk Agent. It is the responsibility of the Hotel Front Desk Agent to handle the request him/herself or contact the personnel who would satisfy the request or complaint. Attention to detail and strong communication, organizational and interpersonal skills are important for Hotel Front Desk Agents. A strong sense of customer service is required, as Hotel Front Desk Agents spend much of their time interacting with the public. Strong mathematical skills are needed in order to complete payment processing and bookkeeping responsibilities. In addition to these general skills, a Hotel Front Desk Agent could be expected to possess the following skills. Using oral and written communication skills to register and accommodate guests. Managing guest service requests, Processing cash or credit card payments, Maintaining updated information on room availability, reservations and guest messages, understanding how to use hotel Property Management Software (PMS) systems
Job Type: Part-time
Pay: From $11.00 per hour
Benefits:
- Employee discount
Schedule:
- Evening shift
- Night shift
Work Location: In person
Salary : $11
