What are the responsibilities and job description for the Night Hotel Auditor (Part time) position at Sleep Inn & Suites?
** 2 years Hospitality experience preferred **
Hotel Night Auditor, is responsible for overseeing front desk duties at a hotel during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs.
Night Auditor duties and responsibilities
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing to management as necessary
- Ensuring that all end-of-day activities have been successfully executed
- Setting up breakfast items
- Other duties as assigned by management.
Work Remotely
- No
Shift hours
Sunday Night to Thursday night 12:00 to 8:00am
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Night shift
- On call
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 2 years (Required)
- Front Desk: 2 years (Required)
Work Location: In person
