Demo

Part Time Front Desk Receptionist

Sleep Inn & Suites
Ankeny, IA Part Time
POSTED ON 12/12/2024 CLOSED ON 1/29/2025

What are the responsibilities and job description for the Part Time Front Desk Receptionist position at Sleep Inn & Suites?

Location: In-Person

Pay: $14.00 - $15.00 per hour
Expected Hours: 16 - 24 hour per week
Schedule:

  • 8-hour shifts
  • Day shift
  • Night shift
  • Must be flexible to work day and night shifts
  • Weekend availability is required
  • On-call availability for additional coverage

Benefits:

  • Employee Discount

Job Summary:
We are seeking a friendly and reliable part-time Front Desk Representative to join our team. In this role, you will be the first point of contact for guests, ensuring their stay is pleasant and smooth from check-in to check-out. You will handle guest inquiries, manage reservations, and provide excellent customer service.

Key Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle check-in and check-out processes efficiently
  • Answer phones, respond to inquiries, and assist with reservations
  • Maintain accurate guest records
  • Address guest concerns or complaints in a prompt, courteous manner
  • Provide information about hotel amenities, services, and local attractions
  • Perform basic administrative tasks, such as managing keys and processing payments
  • Maintain a neat and organized front desk area

Qualifications:

  • High School diploma or equivalent (Preferred)
  • 1 year of hotel or hospitality experience (Preferred)
  • Strong communication and customer service skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Proficiency in using hotel management software (a plus)
  • Flexible availability, including weekends and being on-call for additional shifts

If you have a passion for hospitality and enjoy working in a customer-focused role, we would love to have you on our team!

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 16 – 24 per week

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 8 hour shift
  • Evening shift
  • Morning shift
  • Night shift
  • Weekends as needed

Application Question(s):

  • Are you willing to work on weekends?
  • Are you willing to be on-call as needed?

Experience:

  • Customer service: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Ankeny, IA 50021 (Required)

Ability to Relocate:

  • Ankeny, IA 50021: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $15

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