What are the responsibilities and job description for the Server position at SLHG Services LLC?
About the Role:
As a Server, you will play a crucial role in delivering exceptional dining experiences to our resident in Senior Living Hospitality Group. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all residents needs are met promptly and efficiently. You will be the face of our establishment, creating a welcoming atmosphere and fostering positive relationships with patrons. Additionally, you will collaborate with kitchen staff to ensure timely and accurate order fulfillment. Ultimately, your efforts will contribute to customer satisfaction and the overall success of our restaurant.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in a restaurant setting.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Preferred Qualifications:
- Experience with point-of-sale (POS) systems.
- Knowledge of food and beverage pairings.
Responsibilities:
- Greet and seat guests in a friendly and professional manner.
- Take food and drink orders accurately and efficiently.
- Serve food and beverages to guests, ensuring their satisfaction throughout the meal.
- Handle payments and process transactions accurately.
- Maintain cleanliness and organization of the dining area and service stations.
Skills:
Strong communication skills are essential for interacting with residents and ensuring their needs are met. Time management skills will help you prioritize tasks during busy shifts, allowing for efficient service. Attention to detail is crucial when taking orders and serving food to ensure accuracy and customer satisfaction. A friendly and approachable demeanor will enhance the dining experience for guests, encouraging repeat visits. Additionally, problem-solving skills will be valuable when addressing any customer concerns or issues that may arise during service.
