General Manager

Job description

We are looking for a General Manager to join the newest and "fastest" family entertainment group in the industry. Slick City is the first of its kind indoor slide park that is "Fast as Friction". The General Manager is the lifeblood of our organization. An amazing GM takes an average park and makes it a top performing park. An amazing GM has the opportunity to mentor and uplift young adults within the community and prepare them for success in future endeavors. An amazing GM can promote positivity and safety within the park and community. This job is more than just being a store manager.

Execution and driving results at the park level are the key to success at Slick City Columbus OH. The GM runs their businesses like owners and drives company initiatives. This is a full time, salaried position that reports to a Regional Team.

The GM will be assigned a park and be responsible for all events, including but not limited to staffing, development of the team, birthday party bookings, revenue building, park budget and understanding of budget expectations. The GM will be responsible for meeting and exceeding corporate goals in their park while driving profitability and upholding and adhering to company standards, with an emphasis on positive guest experiences. We are looking for leaders who create other leaders.

Key Responsibilities:

• Safety and cleanliness
• Overseeing the performance of the team.
• Leading the team to meet and exceed goals while taking responsibility for outcomes.
• Ensuring the best customer service in the city.
• Upholding company and industry safety and sanitation standards.
• Motivating the team to meet company goals and promote a culture of positivity.
• Managing Park P&Ls to ensure park’s profitability and efficiency.
• Emphasize positive guest experiences to ensure positive traffic year-over-year.
• Enforce Park rules to ensure a safe, family-friendly environment.
• Oversee the operations of the park including cash and sales control, party management and set-up, inventory management and park opening/closing procedures.
• Accountable for everything that transpires in the park, including but not limited to sales, safety, cleanliness, and any injuries or incidents that may occur at the park.
• Report all news immediately. Always be transparent in your work.

Deliverables:

• A safe park.
• Positive traffic year-over-year.
• Meeting or exceeding company goals (birthday parties, membership sales, events, etc.).
• A positive reputation in the community.
• Develop talent within the park.

Core Competencies and Behavioral Examples/Expectations:

• Urgency– will execute tasks quickly and efficiently.
• Accountability– will take responsibility for all events that occur at their park.
• Flexibility– will be able to adapt to any new task or goal set by the corporation.
• Manages Execution– will prioritize tasks in order of importance and execute them in that order.
• Maximizes Relationships– will build relationships with other team members and reach out to other GMs to learn additional skills and develop further as a leader.
• Courage– will be able to have difficult conversations firmly but kindly with team members if any member is underperforming and work to develop a plan of action to rectify the situation.
• Communication– will keep an open and honest dialogue to keep park running smoothly.
• Performance Management– will manage the performance of team members and ensure that company goals and policies are being met and followed, respectively.
• Talent Management– will mentor Assistant Managers and Team Members
• Collaboration– will work with other GMs and reach out to Regional Team for assistance with projects.

Requirements:

• Associate or bachelor’s degree or equivalent experience.
• 2 to 4 years of experience in a related field.

Job Type: Full-time

Salary: $55,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 10-hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Full Weekends as needed.

Education:

• Associate (Preferred)

Experience:

• Management: 2 years (Preferred)
• General Management: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Application Question(s):

• Your team needs to conduct an additional out-of-state data collection visit.

Which budget categories will require revisions? Select all that apply.
A. Labor costs
B. Travel
C. Marketing
D. External consultant fees
E. Supplies
F. Employee development

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Columbus, OH 43240 (Required)

Ability to Relocate:

• Columbus, OH 43240: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $65,000