Director of CAT Claims

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.

At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!

What You Will Be Doing

• Develop and implement a strategic vision and plan for catastrophe claims management, aligned with the company's goals and objectives.
• Develop, document, and implement claims handling strategies, policies, and procedures to ensure efficient and effective claims processing during catastrophic events.
• Identify opportunities for process improvements, automation, and technology enhancements to streamline claims operations.
• Oversee the end-to-end claims process, ensuring compliance with internal policies, industry regulations, and legal requirements.
• Monitor and evaluate claims activities to ensure accurate and timely claim settlements while maintaining a high level of customer service.
• Conduct claim file audits to assess quality, identify trends, and implement corrective actions when necessary.
• Collaborate with internal stakeholders such as the finance team, underwriters, risk management, legal counsel, and senior management to develop comprehensive catastrophe response plans.
• Establish and maintain effective relationships with external parties, including agents, brokers, adjusters, and vendors, to facilitate efficient claims handling.
• Provide strong leadership to a team of claims professionals, including training, coaching, performance management and leadership development.
• Foster a positive and collaborative work environment that encourages teamwork, innovation, and continuous improvement.
• Set clear goals and objectives for the team and monitor performance metrics to ensure operational excellence.
• Prepare and present regular reports on claims activities, including key performance indicators, trends, and financial impact, to senior management.
• Conduct data analysis to identify patterns, emerging risks, and opportunities for process improvements.
• Stay updated on industry trends, best practices, and emerging technologies related to catastrophe claims management.
• Perform other duties as assigned and travel as necessary.
  
  

What You Already Have

Education, Experience, and Licensing:

• Bachelor's degree in business administration, insurance, or high school diploma required and equivalent work experience required.
• 7 years of insurance experience required.
• 3 years leadership experience required.
  
  

Qualifications/Skills And Competencies

• Superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
• Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential.
• Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.
• Demonstrated senior level management and organizational skills. 
• Strong interpersonal and leadership skills. 
• Ability to prioritize effectively. 
• Ability to work independently in a fast-paced environment, meet deadlines and manage changing priorities effectively.
• Results driven with strong problem solving and analytical skills.
• Collaborative partner: ability to contribute to a positive work environment.
• Ability to think critically and objectively.
• Exceptional organizational and time management skills with the ability to plan and prioritize effectively.
• Solid working proficiencies of business operations, procedures, and priorities with a strong ability to support change and impart value within an organization.
• Proficient in other MSO/365 applications such as Microsoft Teams, SharePoint, Word, PowerPoint and Outlook.
• Desire to live Slide's Core Values.
  
  

What Slide Offers To You

The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.

Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!

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