What are the responsibilities and job description for the Consumer Insights Analyst position at Slim Chickens?
Be a part of one of the 10 fastest growing fast casuals, Slim Chickens!
Slim Chickens is a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment. This is a great opportunity for starting and growing a career in the restaurant field. Want to work with a team that has fun every day by helping guests and making them happy? Our team members offer a fast, accurate, and friendly ordering experience - a genuine interaction that leaves our guests feeling satisfied and appreciated.
You will feel empowered to make decisions that lead to high levels of guest and associate satisfaction.
Slim Chickens is looking for a data driven professional who leverages analytical tools and techniques to
uncover valuable insights about consumer behaviors, preferences and trends. This role will work within
an Analytics team to provide actionable intelligence empowering informed decisions that optimize the
consumer experience and drive business growth.
Key Duties & Responsibilities
Collecting and analyzing customer data from various sources, including surveys, focus groups,
social media, and transactional records
Conducting market research and competitive analysis to identify industry trends, consumer
preferences, and emerging opportunities
Developing and implementing data mining techniques, statistical models, and segmentation
analyses to extract meaningful insights
Creating data visualizations, dashboards, and reports to effectively communicate findings to
stakeholders across the organization
Collaborating with cross-functional teams, such as marketing, product development, and
customer service, to translate insights into actionable strategies
Identifying areas for improvement in customer experiences, product offerings, and marketing
campaigns based on data-driven insights
Monitoring and analyzing customer feedback, satisfaction levels, and loyalty metrics to drive
continuous improvement
Developing and maintaining customer segmentation models and personas to enhance targeted
marketing efforts
Staying up-to-date with the latest industry trends, consumer behavior patterns, and data
analysis techniques.
Benefits
Health insurance
Dental insurance
Vision insurance
Flexible Spending Account
401(k)
Parental Leave
Pet Insurance
Paid time off
Life Insurance
Tuition reimbursement
Adoption Assistance
Slim Chickens is an equal opportunity employer and considers applicants for all open positions without regard to race, color, religion or belief, sex, age, citizenship status, national origin, marital status, military/veteran status, sexual orientation, genetic information, gender identity, and physical or mental disability.
Qualifications
Bachelors degree in Marketing, Business Administration or Economics preferred.
2-3 years of practical experience analyzing consumer data.
Strong analytical and problem-solving skills with a keen eye for detail.
Solid understanding of technical tools including proficiency in software such as SQL, Python or R
as well as data visualization tools.
Experience conducting consumer research, analyzing consumer data and interpreting behavioral
patterns
Exceptional communication skills, capable of translating complex data into actionable insight