What are the responsibilities and job description for the Host/Hostess at Slingshot Social Charlotte position at Slingshot Social Charlotte?
Job Description
Job Description
SlingShot Social in Charlotte, NC is looking for one host / hostess to join our 40 person strong team. We are located on 332 W Bland St, Suite A,B. Our ideal candidate is attentive, punctual, and reliable.
Key Responsibilities :
- Customer Service :
- Greet all guests warmly and assist them with questions about the arcade games, membership options, and promotions.
- Handle customer inquiries and provide guidance on game options, game play, and any troubleshooting assistance.
- Ensure a positive experience for all visitors by maintaining a friendly and helpful attitude at all times.
- Front Desk Operations :
- Check in guests, sell game tokens, passes, and memberships, and provide game credits to guests.
- Process payments for game play, food, and merchandise purchases.
- Maintain accurate records of customer transactions and arcade usage.
- Arcade Environment Maintenance :
- Monitor arcade game machines for functionality and ensure games are running smoothly.
- Report any issues with machines or equipment to the management team for timely repair.
- Keep the front desk area tidy, organized, and stocked with necessary supplies.
- Event Coordination :
- Assist in the coordination and check-in of special events, tournaments, and group bookings.
- Ensure guests are informed of upcoming events and promotions.
- Safety and Security :
- Maintain a secure environment for both customers and staff by adhering to safety guidelines.
- Assist in enforcing arcade rules and regulations to ensure a safe and enjoyable experience for all visitors.
Qualifications :
Additional Information :
We are looking forward to hearing from you.
Available shifts and compensation : Available shifts all days except Mondays. Compensation is $15.00 - $16.00 / hour.
About Queen Park Social : Queen Park Social is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
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Salary : $15 - $16