What are the responsibilities and job description for the Field Technician | Knoxville, TN position at Slip Robotics?
Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.
We are seeking a highly motivated Field Technician in the Knoxville, TN area to join our team and contribute to the deployment, service, and monitoring of our robotic solutions. As a Field Technician, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.
Responsibilities:
As a Field Robotics Technician, you will :
Slip Robotics headquarters are located in Atlanta, GA, just northeast of the perimeter. This role will be on-site near Knoxville, TN
Requirements
Qualifications:
We are seeking a highly motivated Field Technician in the Knoxville, TN area to join our team and contribute to the deployment, service, and monitoring of our robotic solutions. As a Field Technician, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.
Responsibilities:
As a Field Robotics Technician, you will :
- Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
- Provide exceptional service, timely repairs, and routine maintenance of our robotics solution
- Monitor and observe the operation of customer robot fleets to ensure optimal performance
- Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement
- Provide support to customers during product deployment and post-sales phases
- Assist sales teams in providing on-site demos to potential customers
Slip Robotics headquarters are located in Atlanta, GA, just northeast of the perimeter. This role will be on-site near Knoxville, TN
Requirements
Qualifications:
- High school diploma or equivalent. Associate's degree, technical certification, relevant experience or coursework in mechanical, electrical, or software fields is a plus
- Proactive and self-motivated with the ability to work independently and adapt to changing situations
- Familiarity with mechanical, electrical, or software systems, gained through work experience or educational background
- Strong problem-solving skills and the ability to think analytically in fast-paced operational environments
- Excellent communication skills to effectively interact with customers and internal teams
- Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously
- Ability to troubleshoot and work independently and as part of a team
- Good driving record and reliable transportation to and from job locations
- Willingness to travel occasionally for on-site visits
- Health, dental, and vision insurance
- 401k retirement savings plan
