What are the responsibilities and job description for the Client Care Specialist position at Sloan?
Key Responsibilities
As a Client Care Specialist, you will work cross-functionally with resources inside and outside of Sloan to anticipate customer needs and provide solutions. Your responsibilities will include:
- Responding to customer inquiries and resolving issues in a timely manner.
- Providing product information and recommendations to customers.
- Entering and reviewing customer purchase orders.
You will also become knowledgeable about competitive products and research online and through other sources for additional competitive information.
